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Job Description

As a Site Supervisor for G4S, you would supervise a team of security officers securing premises for our customers. The role ensures the professional operation, administration and performance of a variety of security services for a customer’s site.

Role and responsibilities

This is typically a full time role with guaranteed hours often working on a rostered shift basis, although flexible working arrangements may also be available. It is most likely that you would be based on a single customer site.

The types of activities you could be doing include:

  • Supervising a team of security officers ensuring the best possible service delivery
  • Managing team resources to ensure adequate staffing for our customer
  • Inducting new personnel ensuring they are aware of site security procedures
  • Seeking ways of enhancing service offering by making frequent improvement suggestions, and encouraging security team to do likewise
  • Ensuring that training and screening requirements have been met for all team members
  • Ensuring quality of service, contract compliance and that that operational KPIs are met
  • Directing the team in incident management and conflict resolution
  • Completing effective health & safety assessments, risk assessments and site evaluations
  • Supporting and developing team members in the performance of their duties, managing poor performance as required

Skills and experience

Ideally, we’re looking for people with

  • A checkable personal history including periods of education, employment, travel and unemployment
  • Prior experience of working in a similar supervisory role , ideally within the security industry
  • A valid security industry licence or accepted certificate of security competence
  • Good verbal and written communication skills, interacting both internally and externally
  • Excellent customer service skills
  • Excellent organisational skills
  • Ability to successfully supervise a team
  • Track record of working in a fast paced and demanding environment.

Salary and benefits

G4S offers employees the opportunity to work with prestigious clients, job security, market appropriate salary and benefits, and career opportunities to develop to more senior levels in our organisation.

Typical interview questions

During interview your suitability for the role you are applying for will be assessed based on your skills and experience. Below are some example questions you may be asked:

Describe your current / most recent role

  • Why did you leave / why are you leaving?
  • What interests you about working for G4S?
  • What interests you about this role?
  • What skills and experience do you have that would make you a great Site Supervisor?
  • Can you provide an example of a time when you were presented with a challenge and what actions did you take?
  • Can you provide an example of when you have made a suggestion for an improvement and what happened?
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