Kakaretso ya tiro
Jaaka Moemedi wa Tirelo ya Badiri, o tla nna motho wa ntlha go ikgolaganya le badiri ba rona ba ka fa gare le ba kwa ntle, o ntshana ka maemo a a kwa godimo a kemonokeng e e tletseng. Ditiro tsa rona di botlhokwa e bile di farologane, re netefatsa gore dikonteraka tsa rona di tsamaya sentle ka go neela ka thuso e e maleba, e e rulagantsweng sentle, le ya seporofeshenale.
O tla bo o bereka le badiri ba rona, o buisana ka dipotso tsa bone, ditatofatso, le dipatlisiso ka kakaretso ka mogala, email, le ditsela tse dingwe tsa tlhaeletsano; o neela ka kemonokeng ya tsamaiso mo kgwebong e bile o nna le puisano le mafapha a mangwe a G4S go netefatsa gore badiri ba nna le boitemogelo jo bo kwa godimo.
Ditsela tsa botlhokwa tse o tla di ithutang
Tsamaiso ya bana le seabe
Ithute go buisana ka seporofeshenale le balekane ba kgwebo le bareki ba maemo a a kwa godimo go rarabolola dipotso tse di raraaneng le go tshola maemo a tirelo.
Mekgwa ya botegeniki e e gatetseng pele
Itse tiriso ya di-software tse di di gogang kwa pele mo indastering go tsamaisa tirelo le go latedisa dintlha, jaaka VRIS le Hospitality Suite.
Thebolo ya dikgotlhang
Tokafatsa bokgoni jwa go samagana le dingongorego le dipotso ka kakaretso ka fa tlase ga kgatelelo, o na le boikutlo jo bo siameng mo tikologong ya maemo a a kwa godimo.
Customer Service Manager - Durban
Durban, Aferika Borwa
ID ya Tiro : 28780
Mofuta wa tiriso : Ditirelo tsa Tshireletso
Lefelo : Durban, Aferika Borwa
Letsatsi le e phatlaladitsweng :
N/A
Letsatsi la go tswala :
This is a high-impact role requiring an experienced, results-driven individual with strong leadership, operational, and client management skills. The successful candidate will be responsible for maintaining service excellence, ensuring compliance, and supporting operational teams to meet contractual obligations and client expectations.
Key Responsibilities
- Build and maintain strong client relationships through regular engagement, site visits, and performance reviews.
- Ensure service delivery meets or exceeds contract specifications, company standards, and legal/regulatory compliance (PSIRA, OHS etc.).
- Conduct site audits, resolve client complaints, and implement corrective actions.
- Lead and manage on-site teams, including supervisors and security personnel.
- Coordinate investigations into incidents, service failures, and disciplinary matters.
- Ensure officers are deployed in accordance with SOPs and service level agreements.
- Compile and submit accurate operational and client service reports.
- Effectively manage contract financial performance, including budgets, cost control, and margin optimization.
- Monitor overtime, ensure billing accuracy, and contribute to financial forecasting.
- Conduct night visits, unscheduled inspections, and ensure high visibility at sites.
- Willingness to work long hours, weekends, and public holidays as required by operational needs.
Minimum Requirements
- Grade 12 (Matric) – Essential
- PSIRA Grade A Certification – Essential
- Tertiary qualification in Security Management, Business Administration, or related field – Preferred
- Minimum 3–5 years’ experience in a customer-facing operational role (preferably in security industry)
- Strong knowledge of PSIRAstandards and security site management
- Valid Driver’s Licence and own reliable vehicle – Essential
- Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent written and verbal communication skills
- High level of professionalism, integrity, and accountability
Working Conditions
- Based in KZN with regular travel to operational sites within the province
- Required to work extended hours, including nights, weekends, and public holidays as needed
- May be placed on an after-hours standby roster
- High-pressure environment requiring flexibility and proactive problem-solving
Utlwa go tswa go mongwe wa maloko a setlhopha sa rona
Meputso le dineo
Go berekela G4S go raya gore o karolo ya kgwebo ya lefatshe lotlhe e e di gogang kwa pele. Re ikemiseditse go beeletsa mo bathong ba rona mme re neela ka dituelo le dikatso tse di siameng tse di diretsweng go tshegetsa boitekanelo jwa gago jotlhe.
Tswelelopele le Kgolo
Re neela ka ditshono tsa go gola, katiso, le tokafatso tse di rulaganyeditsweng maikaelelo a gago a tiro.
Ditugetso le Dikatso
Re dumela mo go lebogeng tiro e e botlhoko ka tuelo e e siameng le dikatso tse di lebileng maduo tse di ipelelang diphitlhelelo tsa gago le tsa setlhopha.
Boitekanelo
Re baya boitekanelo jwa gago jwa mmele le jwa tlhaloganyo kwa pele ka mananeo a kemonokeng le didiriswa tse di diretsweng go go thusa go dira ka natla letsatsi le letsatsi.
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba Gare
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4S
Bona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4S
Bona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4S
Bona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4S
Bona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4S
Bona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4S
Bona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa Aforika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin Amerika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & Ireland
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4S
Tshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4S
Kwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go Ikopela
Ithute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4S
Go beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.
