Maudindo ofunikira
Technical Support Engineer
Cheltenham, United Kingdom of Great Britain and Northern Ireland

Technical Support Engineer Fire & Security Systems - Cheltenham
Excellent Salary & Benefits
About us
G4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; https://www.g4s.com/en-gb
We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few.
What will you be doing
Provide comprehensive remote and on-site support across the UK for on-premises IT infrastructure. Specialize in managing secure and controlled IT systems, with expertise in offline patching and update management processes.
To support and maintain the infrastructure of a Microsoft Hyper-V environment, including virtual SAN solutions and system applications.
To complete system checks that include hardware, performance, configuration, asset inventory and database backups.
To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any / all system changes.
To conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications, etc..) on pre production and production.
To be a point of escalation for system issues and unplanned Headend faults.
To investigate, troubleshoot and resolve system faults that fall under 1st - 3rd support tasks and to liaise with software/hardware suppliers to resolve issues.
To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.)
To maintain accurate and timely records of all technical issues in the company fault recording system.
Provide technical reference services (i.e. technical manual lookup) to field based engineers on IT equipment and a range of 3rd party Access Control, Video Surveillance, Visitor Management and Intruder Systems.
Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.
What we are looking for
Ideally experience with enterprise level equipment such as C-Cure, Lenel. AMAG, Milestone, Genetec.
Commercial awareness.
Confident in liaising with on site security teams.
There is also some must haves
Must be able to pass BS7858 screening.
Clean full UK driving license, with no more than 6 points.
Enhanced DBS.
Some government sites will require further screening.
What are the benefits of working with G4S
Excellent Salary
Matched pension scheme.
25 days holiday plus 8 bank holidays.
Life assurance scheme.
Extensive further product & H&S training.
Perks at work scheme.
Career progression.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.
*Total workforce includes employees and subcontractors
Mphotho ndi mapindu
Zopindulitsa zathu zimasiyana m'mayiko osiyanasiyana komanso udindo ndi udindo ndipo zapangidwa kuti zitsimikizire kuti antchito athu ali ndi mwayi wopeza zinthu zomwe akufunikira kuti azichita bwino mkati ndi kunja kwa ntchito. Izi zikuphatikizapo maphunziro a pa ntchito, njira zogwirira ntchito ku kasamalidwe ndi ubwino wambiri kutengera malo padziko lonse lapansi.
Zogwirizana nazo
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Onani ntchito za G4S ku EuropeDziwani mwayi wosangalatsa wantchito ku G4S ku Europe. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Asia Middle EastDziwani mwayi wosangalatsa wantchito ku G4S ku Asia Middle East. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Security Services ku G4SOnani ntchito zopindulitsa zachitetezo pa G4S. Lowani nawo magulu athu a akatswiri padziko lonse lapansi kuti muteteze madera ndikupereka mayankho achitetezo apamwamba.
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Cash Solutions pa G4SOnani maudindo osangalatsa a Cash Solutions pa G4S. Lowani nawo gulu lathu laukadaulo ndikupititsa patsogolo ntchito yanu yosamalira ndalama ndi chitetezo.
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Ku samala ndi ku kozatso ku G4SOnani maudindo opindulitsa a Ku samala ndi ku kozatso pa G4S. Lowani nawo gulu lathu kuti mulimbikitse chitetezo cha anthu ammudzi ndikuwongolera njira zopezera chisamaliro komanso chilungamo.
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Facilities Management ku G4SOnani ntchito zapamwamba za Facilities Management pa G4S. Lowani nawo gulu lathu laukadaulo ndikuwongolera kuchita bwino pantchito zotetezeka, zogwira mtima.
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Maudindo Ogwira Ntchito ndi Ogwira Ntchito ku G4SOnani maudindo osiyanasiyana ogwira ntchito ndi mwayi pa G4S, kuchokera ku IT, Administration ndi HR mpaka Project Management, Finance ndi Customer Service.
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Mapindu a Ogwira Ntchito ku G4SDziwani zambiri za phindu lathu, kuyambira pa chitukuko cha akatswiri kupita ku thanzi ndi thanzi. Ku G4S, tikufuna kuti anthu athu achite bwino komanso akwaniritse zomwe angathe.
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Onani ntchito za G4S ku AfricaDziwani mwayi wosangalatsa wantchito ku G4S ku Africa. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Latin AmericaDziwani mwayi wosangalatsa wantchito ku G4S ku Latin America. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku UK & IrelandDziwani mwayi wosangalatsa wantchito ku G4S ku UK & Ireland. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Zaumoyo & Chitetezo ku G4SChitetezo ndi moyo wabwino wa ogwira ntchito athu ndiye chinsinsi cha G4S. Kukhazikitsa miyezo yapamwamba kwambiri yachitetezo pamakampani athu onse kumapangitsa anzathu kukhala otetezeka.
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Learning & Career Development ku G4SKu G4S timayesetsa kulimbikitsa chikhalidwe chachitukuko chopitilira ndikulimbikitsa anthu pamlingo uliwonse kuti akule luso lawo ndikukwaniritsa zomwe angathe.
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Maupangiri Olemba Ganyu Ndi Mafunso Ofunsidwa Pankhani YofunsiraDziwani zambiri za njira yofunsira G4S. Kuti tikuthandizeni paulendo wanu, taphatikiza mafunso omwe amafunsidwa kwambiri ndi omwe amatifunsira.
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Chikhalidwe ndi Kukhala pa G4SKuyika ndalama mu chikhalidwe chofuna kukhala ogwirizana kumabweretsa chipambano chathu - kupititsa patsogolo chitukuko cha ntchito, kuteteza anthu ammudzi, ndi zothetsera zatsopano pagulu lathu lapadziko lonse lapansi.