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Moenjenere yo o dirang ka didirisiwa tsa setegeniki.

Technical Support Engineer

Setshwantsho sa modiri a apere hutshe e khibidu e e thata le baki e e serolwana e e bonalang thata e e nang le letshwao la G4S.

Kakaretso ya tiro

E ka tswa o itebantshitse le Fire & Security, Motlakase (Electrical), Mechanical, kgotsa Systems Engineering, tiro ya gago kwa G4S e mabapi le manontlhotlho le go ikanyega.

O tla bo o rwele maikarabelo a go tsenya, go tlhokomela, le go neela kemonokeng ya setegeniki mo dithotong tse di botlhokwa tse di bolokang ditshaba le dikgwebo di bereka e bile di babalesegile.

Go ikamaganya le G4S go raya go tsena mo setlhopheng se mo go sone kitso ya gago ya setegeniki e nang le seabe ka tlhamalalo mo tshireletsegong ya mafelo a re berekang le go tshela mo goone.

Maikarabelo a konokono

Aekhone ya tharabololo ya mathata

Go rarabolola mathata

Go batlisisa diphoso tse di raraaneng tsa setegeniki le go bona ditharabololo tse di siameng tsa nako e telele o ntse o latela ditaelo tse di gagametseng tsa SLA le KPI.

Aekhone ya tlhaloso ya Kobamelo le Pabalesego

Kobamelo le Tshireletsego

Go bereka ka maemo a a kwa godimo a Boitekanelo le Tshireletsego, o netefatsa gore ditiro tsotlhe di fitlhelela ditlhokwa tsa semolao le melawana ya lefelo la tiro.

Aekhone ya tlhaloso ya tokomane

Go kwala dipego

Go tshola dipego tse di nepagetseng tsa setegeniki ka nako eo ka tiriso ya PDA kgotsa ditsela tsa tsamaiso ya ditiro go neela bareki ba rona ponaletso.

Technical Support Engineer

Cheltenham, United Kingdom of Great Britain and Northern Ireland

ID ya Tiro : 9687
Mofuta wa tiriso : Boenjineri
Lefelo : Cheltenham, United Kingdom of Great Britain and Northern Ireland
Letsatsi le e phatlaladitsweng : 06/11/2026
Letsatsi la go tswala : 09/04/2026


Technical Support Engineer Fire & Security Systems - Cheltenham

Excellent Salary & Benefits

About us

G4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; https://www.g4s.com/en-gb

We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few.

What will you be doing

Provide comprehensive remote and on-site support across the UK for on-premises IT infrastructure. Specialize in managing secure and controlled IT systems, with expertise in offline patching and update management processes.

To support and maintain the infrastructure of a Microsoft Hyper-V environment, including virtual SAN solutions and system applications.

To complete system checks that include hardware, performance, configuration, asset inventory and database backups.

To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any / all system changes.

To conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications, etc..) on pre production and production.

To be a point of escalation for system issues and unplanned Headend faults.

To investigate, troubleshoot and resolve system faults that fall under 1st - 3rd support tasks and to liaise with software/hardware suppliers to resolve issues.

To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.)

To maintain accurate and timely records of all technical issues in the company fault recording system.

Provide technical reference services (i.e. technical manual lookup) to field based engineers on IT equipment and a range of 3rd party Access Control, Video Surveillance, Visitor Management and Intruder Systems.

Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.

What we are looking for

Ideally experience with enterprise level equipment such as C-Cure, Lenel. AMAG, Milestone, Genetec.

Commercial awareness.

Confident in liaising with on site security teams.

There is also some must haves

Must be able to pass BS7858 screening.

Clean full UK driving license, with no more than 6 points.

Enhanced DBS.

Some government sites will require further screening.

What are the benefits of working with G4S

Excellent Salary

Matched pension scheme.

25 days holiday plus 8 bank holidays.

Life assurance scheme.

Extensive further product & H&S training.

Perks at work scheme.

Career progression.


You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors

Peipi e khibidu e e potlana

Porofoele ya Katlego

Go tsaya motho yo o kgethegileng go nna Moenjinere wa G4S. Re batla baenjinere ba ba ipelang ka tiro ya bone e bile ba ikemiseditse go nna ba ithuta ka gale. Baenjinere ba rona ba ba atlegileng ba na le dinonofo tse tsa konokono:

  • Manontlhotlho a setegeniki
  • Tlhaloganyo e e sekasekang
  • Go kgona go fetoga
  • Go itebantsha le boleng
  • Bokgoni jo bo kwa godimo mo puisanyong
  • Go ikanyega

Tsela ya Botshelo jwa Borutelo

Jaaka Moenjinere wa G4S, o karolo ya setlhopha sa lefatshe lotlhe se se tlotlang kitso ya gago ya setegeniki. Maemo a rona a Boenjinere a neela ditshono tse di farologaneng go tshegetsa kgolo ya motho ka boene le ya seporofeshenale ya ditlhopha tsa rona. Re beeletsa mo kgolong ya gago ya setegeniki, re go neela tsela ya go tswa mo go nna setegeniki se se kgethegileng go ya kwa boeteledipeleng jo bo kwa godimo jwa ditiro.

Moenjinere/ Setegeniki Moenjinere yo o Eteletseng Pele / Molebeledi wa Dithutego Motsamaisi wa Ditiro tsa Setegeniki Motsamaisi wa Diakhaonto / Dikonteraka Moeteledipele ya Boenjinere / Molaodi wa Kgaolo

Meputso le dineo

Dikatso tsa rona di a farologana go ya ka lefatshe le maikarabelo a tiro, mme e rulagantswe go netefatsa gore badiri ba rona ba na le se ba se tlhokang go atlega mo tirong le kwa ntle ga yone. Se se akaretsa thuto ya mo tirong, ditsela tsa go gola mo maikarabelong a botsamaisi, le melemo e e farologaneng go ya ka mafelo a lefatshe.

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Thuto le Tlhabololo

Re tswelela pele go tsetela mo thutong le tlhabololong ya badiri ba rona gore ba kgone go fitlhelela bokgoni jwa bone jotlhe.

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Tuelo e e nametsang

Tuelo ya motheo e e gaisanang le ditshono tsa go bereka nako e e oketsegileng le madi a go nna malala-a-laotswe.

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Setso sa go Tlhomamisa mo Bathong ba Teng

Kwa G4S re ikgantsha ka go godisa setso sa go tlhoma batho ba rona mo maemong a a kwa godimo.

Ditiro tsa rona tsa bosheng tsa Boenjinere

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