Majukumu ya msingi
Technical Support Engineer
Cheltenham, Uingereza

Technical Support Engineer Fire & Security Systems - Cheltenham
Excellent Salary & Benefits
About us
G4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; https://www.g4s.com/en-gb
We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few.
What will you be doing
Provide comprehensive remote and on-site support across the UK for on-premises IT infrastructure. Specialize in managing secure and controlled IT systems, with expertise in offline patching and update management processes.
To support and maintain the infrastructure of a Microsoft Hyper-V environment, including virtual SAN solutions and system applications.
To complete system checks that include hardware, performance, configuration, asset inventory and database backups.
To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any / all system changes.
To conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications, etc..) on pre production and production.
To be a point of escalation for system issues and unplanned Headend faults.
To investigate, troubleshoot and resolve system faults that fall under 1st - 3rd support tasks and to liaise with software/hardware suppliers to resolve issues.
To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.)
To maintain accurate and timely records of all technical issues in the company fault recording system.
Provide technical reference services (i.e. technical manual lookup) to field based engineers on IT equipment and a range of 3rd party Access Control, Video Surveillance, Visitor Management and Intruder Systems.
Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.
What we are looking for
Ideally experience with enterprise level equipment such as C-Cure, Lenel. AMAG, Milestone, Genetec.
Commercial awareness.
Confident in liaising with on site security teams.
There is also some must haves
Must be able to pass BS7858 screening.
Clean full UK driving license, with no more than 6 points.
Enhanced DBS.
Some government sites will require further screening.
What are the benefits of working with G4S
Excellent Salary
Matched pension scheme.
25 days holiday plus 8 bank holidays.
Life assurance scheme.
Extensive further product & H&S training.
Perks at work scheme.
Career progression.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.
*Total workforce includes employees and subcontractors
Zawadi na faida
Manufaa yetu hutofautiana kutoka nchi hadi nchi na jukumu hadi jukumu na zimeundwa ili kuhakikisha wafanyikazi wetu wanapata vitu wanavyohitaji ili kustawi ndani na nje ya kazi. Hii ni pamoja na mafunzo ya kazini, njia za kazi kwa usimamizi na anuwai ya faida kulingana na maeneo kote ulimwenguni.
Maudhui yanayohusiana
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Gundua taaluma za G4S huko UropaGundua fursa za kusisimua za kazi katika G4S huko Uropa. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S huko Asia Mashariki ya KatiGundua fursa za kusisimua za kazi katika G4S huko Asia Mashariki ya Kati. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Huduma za Usalama katika G4SGundua taaluma za usalama zinazothawabisha katika G4S. Jiunge na timu zetu za wataalamu duniani kote ili kulinda jumuiya na kutoa suluhu bunifu za usalama.
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Huduma za Pesa kwenye G4SGundua majukumu ya kusisimua ya Huduma za Pesa katika G4S. Jiunge na timu yetu ya ubunifu na uendeleze taaluma yako katika usimamizi na usalama wa pesa taslimu.
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Huduma za Utunzaji na Marekebisho katika G4SGundua majukumu yenye kuridhisha ya Utunzaji na Urekebishaji katika G4S. Jiunge na timu yetu ili kuimarisha usalama wa jamii na kuendesha masuluhisho bunifu ya utunzaji wa kijamii na haki.
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Usimamizi wa Vifaa katika G4SGundua kazi bora zaidi za Usimamizi wa Vifaa katika G4S. Jiunge na timu yetu ya kibunifu na uendeshe ubora katika utendakazi salama na wenye ufanisi.
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Majukumu ya Kiutendaji na Utendaji katika G4SGundua anuwai ya majukumu na fursa za utendaji katika G4S, kutoka IT, Utawala na Utumishi hadi Usimamizi wa Miradi, Fedha na Huduma kwa Wateja.
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Manufaa ya Wafanyikazi katika G4SGundua manufaa yetu ya kina, kutoka kwa maendeleo ya kitaaluma hadi afya na ustawi. Katika G4S, tunataka watu wetu kustawi na kufikia uwezo wao.
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Gundua taaluma za G4S barani AfrikaGundua fursa za kusisimua za kazi katika G4S barani Afrika. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S katika Amerika ya KusiniGundua fursa za kusisimua za kazi katika G4S katika Amerika ya Kusini. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S nchini Uingereza na AyalandiGundua fursa za kusisimua za kazi katika G4S nchini Uingereza na Ayalandi. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Afya na Usalama katika G4SUsalama na ustawi wa wafanyikazi wetu ndio dhamana kuu ya G4S. Kuweka viwango vya juu zaidi vya usalama katika sekta yetu yote huwaweka wenzetu salama.
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Kujifunza na Ukuzaji wa Kazi katika G4SKatika G4S tunajitahidi kukuza utamaduni wa maendeleo endelevu na kuhimiza watu katika viwango vyote kukuza ujuzi wao na kufikia uwezo wao kamili.
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Vidokezo vya Kuajiri na Maswali Yanayoulizwa Mara kwa Mara Kwa Mchakato Wetu wa Kutuma MaombiPata maelezo zaidi kuhusu mchakato wa maombi ya G4S. Ili kukusaidia katika safari yako, tumekusanya maswali yanayoulizwa sana na waombaji wetu.
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Utamaduni na Umilikaji katika G4SKuwekeza katika utamaduni wa kujumuika huchangia mafanikio yetu - kuimarisha maendeleo ya kazi, kulinda jamii, na masuluhisho ya kiubunifu katika timu yetu ya kimataifa.