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Senior Custody Detention Officer

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Job Reference: G1864
Number of Positions: 1
Job Category: Mine Action
Contract Type: Full Time
Salary: £25,000 per annum
Location: Northampton
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:
Closing Date: May 10, 2018

Job Introduction:

G4S Policing Services work with a range of Police Forces across the UK in order to deliver their custody requirements. We are currently welcoming applications from candidates interested in joining us as Senior Custody Detention Officers at Custody Detention suites across Northamptonshire.

The Senior Custody Detention Officer will supervise and assist in the daily operation of the secure detention, care and welfare of detained persons and their property, in accordance with the powers as detailed in the Police Reform Act 2002, ensuring compliance with the provisions of the Police and Criminal Evidence Act 1984.

Please note we hold intakes of Custody Detention Officers at varying times throughout the year and we are welcoming applications from individuals who would like to be considered for a role over the next 12 months.  Successful candidates will be held in a candidate pool to be considered for a course at any time over this period and not just immediate vacancies. The next intake is scheduled to commence on 9th July 2018.

Successful candidates will be expected to travel countywide, therefore a full driving licence is essential. Custody Detention Officers are also required to work a variety of shifts which include day and night shifts, weekends and bank holidays.

Candidates successful at the interview stage will be placed in the candidate pool until a suitable position becomes available and any offer of employment will then be subject to the following pre-employment checks;

  • Security Vetting – you will be subject to a police vetting check as part of this recruitment process and you must be able to obtain sufficient vetting clearance.
  • Medical Assessment – you will be required to attend and pass a medical assessment to determine whether you are fit to carry out the full duties of the role.
  • Employment References covering a 5 year period – we will contact your previous employers for the past 5 years and ask them to provide references. All references must demonstrate that you are a suitable candidate for appointment.
  • Character References – we will contact two character references which must also evidence that you are suitable for appointment.

All custody detention officers are required to attend a five week initial training course.  The courses are held Monday to Friday at various locations which may mean there is a requirement to travel to a location outside of the county. In these circumstances accommodation is provided five nights each week and travel expenses reimbursed where applicable. After this initial training there is additional operational training and a period of shadowing an experienced custody detention officer in a police custody suite.

Role Responsibility:

  • Supervise allocated area of operation on a daily basis, coaching CDOs and over viewing/organising resources, to ensure the service is delivered in a timely manner to the required standard, in line with company policies and procedures and contractual obligations
  • Perform regular 1-2-1 reviews with each CDO to ensure performance and welfare needs are catered for.
  • Assist in the planning and operation of the Street to Suite transport solution as required.
  • Take part in a rolling “On Call” and weekend working rota responding to out of hours resourcing issues and emergencies.
  • Perform weekly and monthly audits ensuring H&S and contractual compliance.
  • Liaise with stakeholders, as required, ensuring that contractual issues are resolved or escalated appropriately so that the service is delivered effectively and stakeholders are informed of accurate current information.
  • Implement all relevant legislation and apply Company and Police policies and procedures to ensure high standards of security and safety are maintained within the Custody Suite.
  • Assist in the accurate and prompt maintenance of manual and computerised custody records to ensure the integrity of data held.
  • Complete antecedent forms, obtain fingerprints, photographs, and DNA samples from detained persons, as directed, ensuring compliance with all relevant legislation.
  • Search each cell before and after use to detect and arrange the repair of any damage caused, reporting and following correct procedures to maintain a safe custody facility.
  • Prepare and serve all food and drinks, as required, for detained persons and other items as requested ensuring compliance with food hygiene regulations and maintaining the welfare and decency of the detained person.
  • Supervise visits by official representatives/agencies and ensure visits by relatives are continuously monitored to maintain security in the custody facility, in compliance with Force policy.
  • Receive, record, care and store detained persons’ and evidential property in compliance with force policy to ensure the accurate return and or transfer of property.
  • Assist police officers and/or restrain detained persons, as directed, in the execution of their duties to ensure the safety and security of those within the facility.

The Ideal Candidate:

Key Competencies

  • Managing Professionally
  • Delivering Performance
  • Flexibility
  • Communicating effectively

Essential Skills and Knowledge

  • Ability to communicate effectively with people
  • Ability to contribute to the quality of team working
  • Ability to develop and sustain effective relationships with staff in other agencies
  • Able to maintain and develop your own knowledge, skills and competence
  • Ensure your own actions reduce risks to health and safety
  • Able to maintain restrictions on individuals’ liberty whilst promoting and protecting their rights
  • Able to maintain security at entry and exit points
  • Ability to contribute to the security of the custodial environment
  • Ability to contribute to the control of incidents and emergencies
  • Ability to minimise and deal with disruptive and obstructive behaviour
  • Ability to contribute to the prevention & management of inappropriate behaviour
  • Able to provide effective customer service
  • Able to enter and retrieve data using a computer

Desirable Skills and Knowledge

  • Comprehensive knowledge of custody procedures
  • Good understanding of how the contract operates
  • Previous custodial experience
  • Ability to deal with vulnerable and difficult people
  • Ability to maintain high standards of security and service delivery
  • Strong communication skills
  • Flexibility to work across different sites/locations


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Please Note: The application deadline for this job has now passed.


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