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Regional ATM Training Instructor: G4S Cash Solutions South Africa

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Job Reference: G4S/TP/2716490/93472
Number of Positions: 1
Job Category: Cash Operations
Contract Type: Full Time
Salary: Market related
Location: Krugersdorp
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Cash Solutions
Closing Date: June 30, 2017
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

                                          Regional ATM Training Instructor

G4S Cash Solutions has a vacancy for a Regional ATM Training Instructor based in Krugersdorp.

Reporting to the National ATM Training Coordinator the Regional ATM Training Instructor  is responsible for ensuring the accurate and timorous administration/completion of the training process in line with company policies and procedures.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgment in the pursuit of the achievement of the goals of the organisation, and understanding the role which support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

To implement and manage all ATM training and development technical and behavioural training solutions for operations in accordance with legislative and regulatory requirements to meet business and customer needs.

Key performance areas:

Execution of training and assessments

  • Facilitate and provide support of identified learning interventions
  • Number of learners that complete the required  training programmes
  • Learner achievements recorded and input provided to training system and report
  • Implement and monitor learner rating system.
  • Liaise with management around learners performance
  • Customer requirements met  in specific ATM training interventions at regional centres/branches
  • Plan and schedule learning interventions both technical and behavioural to meet region needs with focus on core skills identified

Maintain proper record keeping/Admin

  • Ensure an effective Training Administrative Service
  • Assess competency against learning outcomes of operational employees and provide proof of assessments
  • Submission of weekly training reports (C.R.B.’s)

Specific Training

  • Liaise with branch managers/BSO the timings on when the custodians will be trained.
  • Discuss with branch managers/BSO the need of the specific custodian and on what he must be trained.
  • Facilitate specific training on all ATM’s according to the procedures of each client’s manual.
  • Update all custodians on upgrades or changes made to client’s ATM ‘s or procedures.
  • Give feedback to the branch manager, BSO on custodians trained and advise the status of the custodian.
  • Take reasonable care for the health and safety of himself and of other persons who may be affected by his acts or omissions.
  • As regards any duty or requirement imposed on his employer or any other person by the OHSACT 85, 1993, co-operate with such employer or person to enable that duty or requirement to be performed or complied with.
  • Carry out any lawful order given to him/her, and obey the health and safety rules and procedures laid down by his employer or by anyone authorized thereto by his employer, in the interest of health and safety.
  • If any situation which is unsafe or unhealthy comes to his attention, as soon as practicable report such situation to his employer or to the health and safety representative for his workplace or section thereof, as the case may be, who shall report it to the employer, and
  • If he is involved in any incident which may affect his health or which has caused an injury to himself/herself, report such incident to this employer or to anyone authorized thereto by the employer, or to his health and safety representative, as soon as practicable but not later than the end of the particular shift during which the incident occurred, unless the circumstances were such that the reporting of the incident was not possible, in which case he shall report the incident as soon as practicable thereafter.


The Ideal Candidate:

Minimum qualification & experience

  • 3 years relevant operational experience (CIT/Armed Response/Security)
  • Good understanding of company policies, practices, processes and systems
  • Basic Research methodology
  • Basic Statistics and reporting
  • Previous experience of planning, facilitation monitor and control of technical and behavioural learning interventions
  • Preference code EC (10) valid driver’s License


  • Knowledge of curriculum and learning programme design
  • Knowledge of training facilitation, evaluation and moderation


  • Relationship Building
  • Understanding the organisational environment
  • Strong Communication (written and verbal)
  • Delivering objectives
  • MS Office skills
  • Quality presentations skills/
  • Facilitation experience
  • Current knowledge of best practice for training in a Security Environment
  • Excellent Interpersonal skills
  • Assertiveness
  • Reliability
  • Relationship building
  • Coaching Skills
  • Applied Adult Learning Principles
  • Productivity (works at an efficient pace, achieves set standard of performance, activities are effective and results orientated)


  • Dealing with Changing Circumstances
  • Sharing and Co-operating
  • Delivering Great Customer Service
  • Operate independently
  • Initiative during training programs
  • Initiative
  • Flexibility
  • Interpersonal Sensitivity
  • Organisational Awareness
  • Professional Proficiency
  • Planning and Organising
  • Developing of People
  • Expressed and implied ethical responsibilities


About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees.

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit:

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Please Note: The application deadline for this job has now passed.


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