Control Room Operator - NCC
Leeds, United Kingdom of Great Britain and Northern Ireland
ID ya ntchito : 11057
Gulu la ntchito : Nchito Zaulonda
Malo : Leeds, United Kingdom of Great Britain and Northern Ireland
Tsiku lotumizidwa :
10/06/2026
Tsiku lotseka :
30/11/2026
An exciting opportunity has arisen for a Communications Centre Operator to join our expanding Operations.
Support Team, based in our Leeds office , West Yorkshire. You will be responsible for our frontline staff welfare, as well as supporting frontline staff and field based managers in all aspects of our security operations. This is a busy role and no two days are the same, but you will be working as part of a dynamic forward thinking team for the largest security company in the world!
The National Communications Centre works on a 4 on 4 off days and nights shift pattern offering plenty of flexibility and work/life balance for those that require it. Our shifts are 12 hours in duration offering a minimum of 42 contracted hours per week. There are 4 teams in the department each led by a Team Leader and consisting of two further operators.
Role Responsibility:
Monitoring the health, safety and welfare of field based personnel (typically security guards) through completion of welfare calls and effective escalation where needed.
Producing timely and accurate incident reports for circulation and escalation to operational management.Out of hours support to our field based Operational Management teams across the country
Acting as a central point of contact for all G4S staff.Providing support to the Operations Teams in using our processes and systems to their full capability
Out of hours scheduling and deploying security personnel across the country in line with client
contractual requirements.
Ad hoc tasks supporting the collation and organisation of data supporting our frontline operations.
First point of contact for enquiries from the general public.
First point of contact for enquiries out of hours from our client base.
About you:
Previous experience in the security industry preferred but no essential
Previous experience of working in a contact/communications centre is also desirable but not essential.
You will be a team player - sometimes taking responsibilities for actions and supporting the other
members of the team.
Knowledge of the creation of spreadsheets and manipulation of data in them would be a distinct advantage but not essential.You will be able to prioritise your workload whilst under pressure.
You will have good communication skills at all management and employee levels.
You will have attention to detail, with excellent written communication skills.
You will be proactive in your approach to work and know what exceptional customer service looks like.
Zogwirizana nazo
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Onani ntchito za G4S ku EuropeDziwani mwayi wosangalatsa wantchito ku G4S ku Europe. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Asia Middle East
Dziwani mwayi wosangalatsa wantchito ku G4S ku Asia Middle East. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Security Services ku G4S
Onani ntchito zopindulitsa zachitetezo pa G4S. Lowani nawo magulu athu a akatswiri padziko lonse lapansi kuti muteteze madera ndikupereka mayankho achitetezo apamwamba.
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Cash Solutions pa G4S
Onani maudindo osangalatsa a Cash Solutions pa G4S. Lowani nawo gulu lathu laukadaulo ndikupititsa patsogolo ntchito yanu yosamalira ndalama ndi chitetezo.
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Ku samala ndi ku kozatso ku G4S
Onani maudindo opindulitsa a Ku samala ndi ku kozatso pa G4S. Lowani nawo gulu lathu kuti mulimbikitse chitetezo cha anthu ammudzi ndikuwongolera njira zopezera chisamaliro komanso chilungamo.
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Facilities Management ku G4S
Onani ntchito zapamwamba za Facilities Management pa G4S. Lowani nawo gulu lathu laukadaulo ndikuwongolera kuchita bwino pantchito zotetezeka, zogwira mtima.
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Maudindo Ogwira Ntchito ndi Ogwira Ntchito ku G4S
Onani maudindo osiyanasiyana ogwira ntchito ndi mwayi pa G4S, kuchokera ku IT, Administration ndi HR mpaka Project Management, Finance ndi Customer Service.
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Mapindu a Ogwira Ntchito ku G4S
Dziwani zambiri za phindu lathu, kuyambira pa chitukuko cha akatswiri kupita ku thanzi ndi thanzi. Ku G4S, tikufuna kuti anthu athu achite bwino komanso akwaniritse zomwe angathe.
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Onani ntchito za G4S ku Africa
Dziwani mwayi wosangalatsa wantchito ku G4S ku Africa. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Latin America
Dziwani mwayi wosangalatsa wantchito ku G4S ku Latin America. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku UK & Ireland
Dziwani mwayi wosangalatsa wantchito ku G4S ku UK & Ireland. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Zaumoyo & Chitetezo ku G4S
Chitetezo ndi moyo wabwino wa ogwira ntchito athu ndiye chinsinsi cha G4S. Kukhazikitsa miyezo yapamwamba kwambiri yachitetezo pamakampani athu onse kumapangitsa anzathu kukhala otetezeka.
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Learning & Career Development ku G4S
Ku G4S timayesetsa kulimbikitsa chikhalidwe chachitukuko chopitilira ndikulimbikitsa anthu pamlingo uliwonse kuti akule luso lawo ndikukwaniritsa zomwe angathe.
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Maupangiri Olemba Ganyu Ndi Mafunso Ofunsidwa Pankhani Yofunsira
Dziwani zambiri za njira yofunsira G4S. Kuti tikuthandizeni paulendo wanu, taphatikiza mafunso omwe amafunsidwa kwambiri ndi omwe amatifunsira.
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Chikhalidwe ndi Kukhala pa G4S
Kuyika ndalama mu chikhalidwe chofuna kukhala ogwirizana kumabweretsa chipambano chathu - kupititsa patsogolo chitukuko cha ntchito, kuteteza anthu ammudzi, ndi zothetsera zatsopano pagulu lathu lapadziko lonse lapansi.
