Contract Manager

G4S CONTRACT MANAGER -  

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Contract Manager based on our operations in Gauteng, reporting to the General Manager.

The successful incumbent should be a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which a Contract Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

MAIN RESPONSIBILITIES:

• Effective management of the contract financial performance
• Initiate cost saving model and controls
• Gross Margin Management
• Direct Wage control / ER management
• Overheads control
• Contract profitability
• Existing Revenue Growth
• Escalations are achieved
• Manage the contracts cash flow.

• DSO management

• Effective management of staff within the contract or organisation

• Staff turnover analysis, proper allocation of staff to positions and structure.
• Effective labour management including rosters and shift patterns
• Management of overtime and annual leave
• Development
• Succession Planning and Employment Equity
• Supervision
• Staff motivation levels
• Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensuring that disciplinary actions are conducted in compliance with company policies and procedures

• Effective management of operations for client retention and customer service levels

• Ensuring that site meetings are held on an ongoing basis.
• Conducting regular site visits to assess effectiveness of site procedure
• Implementation, identifying training needs and procedural improvements.
• Ensuring that all required formal customer meetings are scheduled, attended and minuted.
• Maintenance of client relationship and ensuring client retention
• Ops Process management – adherence to quality standard
• Ensuring that absenteeism is maintained within established norms.
• Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime.
• Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
• Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
• Effective labour management and rostering
• Liaison with regards to invoicing, accuracy of such and securing payment

• Shared Best Practice

• Specific examples of implementation of BP from other regions
• Effective management of business development function 
• New business development
• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions.
• Competitors evaluations
• Demonstrate a thorough understanding of the competitive environment facing the region.

MINIMUM REQUIREMENTS - QUALIFICATIONS AND EXPERIENCE: 

• PSIRA Registration (Grade A) Compulsory 
• Relevant Security Management Qualification (Diploma in Security Risk Man or Criminology)  
• Matric Certificate (Grade 12)
• Firearm Competency Handgun for business purposes
• Driver’s License C1 With PDP
• Minimum of 5 years Security Management experience
• Minimum of 3 - 5 years experience in a Mine Security Environment
• Proven experience in Customer Relations Management
• Physically and Mentally fit to withstand Mine Environment
• Similar previous specialized Industry (Advantegeous)   
• Sound Experience in Health and Safety, Risk Assessments and/or Audits 
• Knowledge of Supply Chain Management

SKILLS:

• Computer literate (Google & Outlook package)
• Strong Management Skills 
• Attention to detail
• Conflict Management
• Leadership Skills
• Reliable and Trustworthy
• Business Acumen