General Duties Assistant Bridgwater £28,441.72

Role Responsibility:

General Duties Assistant 

Hinkley Point C, Somerset, TA5 1UD

Full time, 39 hours per week, Monday to Friday

Hours: Monday-Thursday 08:00-17:00, Friday 08:00-16:00

Salary, £28,441.72 per annum

Creating a clean, safe, healthy and secure environment for people to work in is vital. Our Facilities Management teams work with some of the most important Government contracts, hospitals and schools. You will be making a difference, enabling and supporting these core businesses. 

Whether you are looking for a cleaning role, a plumber, an electrician or to work in customer services you will be valued and supported, and provided with first class training and competitive benefits.

We have an opportunity for a General Duties Assistant  to join our team at Hinkley Point C, Somerset, TA5 1UD. This is a full time role working 39 hours per week, Monday to Thursday, 8am - 5pm, Friday 8am-4pm.

Working within the Support Services, you will be a highly motivated individual, responsible for delivering key support across the delivery functions on the contract. You will be responsible for delivering and maintaining a premier client service in line with SLA’s and it is expected that the GDA will embrace and adopt an environment of continuous improvement and actively contribute to the success of the department. 

The General Duties Assistant may also be expected to both cross train & work within other Support Services Delivery Lines and the Client Services Team. You will also be responsible for contributing to KPI’s aligned within the HPC agreement.

Key Responsibilities

• To work as part of a multi skilled team in providing the service requirements of the Support Team.
• Reactive tasks and customer requests.
• Porterage duties.
• Room set up and office moves/workspace re-engineering.
• First line Fault fix for Cannon MFD’S.
• Liaising with HPC personnel.
• To comply with the requirements of the Health and Safety at work act.
• To comply with all G4S policies and process as required.
• To assist with the mobilization of new services.
• Providing/checking/replacing office consumables.
• Testing of building systems.
• Liaising/ collecting from suppliers.
• Transporting furniture and other assets to and from storage units.
• And any other duties as reasonably requested.

The Ideal Candidate:

Essential Criteria

• Strong Customer Service Skills.
• Able to work as part of a multi-skilled team.
• Comfortable with manual handling.
• Ability to carry out Customer/Client requests.
• Competent on essential devices ie. Stair walker.
• Driving licence.

The post holder needs to be ambitious and have a solutions based approach to achieving success, be literate and numerate, be dynamic and resourceful with good people skills and should also be aware of and comply with the Data Protection Act.

Benefits

• Company pension scheme with employer contributions.
• 22 days annual leave plus bank holidays
• G4S Life Assurance Scheme.
• Subsidised healthcare plan.
• Charity work- Match-IT and Payroll Giving.
• Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics).
• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
• Progression, training and development opportunities
• Free travel and daily travel allowance payable

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