Kakaretso ya tiro
Jaaka Moemedi wa Tirelo ya Badiri, o tla nna motho wa ntlha go ikgolaganya le badiri ba rona ba ka fa gare le ba kwa ntle, o ntshana ka maemo a a kwa godimo a kemonokeng e e tletseng. Ditiro tsa rona di botlhokwa e bile di farologane, re netefatsa gore dikonteraka tsa rona di tsamaya sentle ka go neela ka thuso e e maleba, e e rulagantsweng sentle, le ya seporofeshenale.
O tla bo o bereka le badiri ba rona, o buisana ka dipotso tsa bone, ditatofatso, le dipatlisiso ka kakaretso ka mogala, email, le ditsela tse dingwe tsa tlhaeletsano; o neela ka kemonokeng ya tsamaiso mo kgwebong e bile o nna le puisano le mafapha a mangwe a G4S go netefatsa gore badiri ba nna le boitemogelo jo bo kwa godimo.
Ditsela tsa botlhokwa tse o tla di ithutang
Tsamaiso ya bana le seabe
Ithute go buisana ka seporofeshenale le balekane ba kgwebo le bareki ba maemo a a kwa godimo go rarabolola dipotso tse di raraaneng le go tshola maemo a tirelo.
Mekgwa ya botegeniki e e gatetseng pele
Itse tiriso ya di-software tse di di gogang kwa pele mo indastering go tsamaisa tirelo le go latedisa dintlha, jaaka VRIS le Hospitality Suite.
Thebolo ya dikgotlhang
Tokafatsa bokgoni jwa go samagana le dingongorego le dipotso ka kakaretso ka fa tlase ga kgatelelo, o na le boikutlo jo bo siameng mo tikologong ya maemo a a kwa godimo.
Senior Customer Services Assistant
Cheltenham, United Kingdom of Great Britain and Northern Ireland
ID ya Tiro : 10992
Mofuta wa tiriso : Botsamaisi jwa Mafelo
Lefelo : Cheltenham, United Kingdom of Great Britain and Northern Ireland
Letsatsi le e phatlaladitsweng :
10/02/2026
Letsatsi la go tswala :
30/10/2026
SENIOR CUSTOMER SERVICE ASSISTANT
Salary: £31,646.31 per annum
Working Hours: Permanent, Full Time, 40 hours per week, Monday to Friday (8hr shifts between the hours of 06:30 - 19:00)
Location: Cheltenham, Gloucestershire
Excellent benefit package including 2.5% Golden Hello payment on commencement of employment and up to £2,000 annual retention bonus subject to eligibility criteria (pro-rata for part time employees), subject to achieving and maintaining clearance requirements.
G4S Facilities Management are recruiting a Senior Customer Service Assistant on a full-time, permanent basis based in Cheltenham. This will be between the hours of 6am and 7pm as the business needs
We are looking for a dedicated and professional individual to assist the G4S Customer Services Team Leader in leading, managing and developing the Customer Services team to provide an efficient and professional service to the customer.
- Leadership: Lead and manage the development of the Customer Services Hub team to achieve all operational and business objectives.
- Service Standards: Develop and maintain all operational procedures and SLAs. Proactively seek and implement service improvements to maximize customer satisfaction.
- Management & Reporting: Assist in resource management, shift scheduling, and staff organisation. Produce required management information, reports, and SLA data.
- Stakeholder Relations: Build and maintain effective customer relationships to fully understand needs and enhance G4S reputation. Coordinate with other G4S service areas and system providers for smooth operation.
- Compliance & Execution: Ensure adherence to all Client security guidelines and H&S regulations. Perform all ICSC and Switchboard duties.
- Oversight: Monitor team supplies and keep the Line Manager informed of all key issues. Provide cover for the Team Leader as required.
Required skills and attributes:
- Proven Supervisory/Leadership Experience: Demonstrated ability to lead and manage teams within a customer-facing environment.
- Exceptional Communication: Excellent verbal and written communication skills, supported by strong interpersonal abilities to manage client and team relationships.
- Organisational Excellence: Highly organized, methodical, and detail-oriented approach to task management and execution.
- Customer Focus: Excellent and proven customer service skills.
- Technical Proficiency: Competent IT literacy across standard business applications.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
- 2.5% Golden Hello payment
- £2,000 annual retention bonus, subject to maintaining clearance requirements.
- 27.5 days holiday plus bank holidays
- Progression, training and development catered to you.
- Refer A Friend incentives
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Charity work- Match-IT and Payroll Giving.
- Confidential Counselling Services
- 24/7 support specialising in health and medical
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Please be aware that due to the nature of the business security clearance to a high government level will be required.
G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.
#LI-RG1
Utlwa go tswa go mongwe wa maloko a setlhopha sa rona
Meputso le dineo
Go berekela G4S go raya gore o karolo ya kgwebo ya lefatshe lotlhe e e di gogang kwa pele. Re ikemiseditse go beeletsa mo bathong ba rona mme re neela ka dituelo le dikatso tse di siameng tse di diretsweng go tshegetsa boitekanelo jwa gago jotlhe.
Tswelelopele le Kgolo
Re neela ka ditshono tsa go gola, katiso, le tokafatso tse di rulaganyeditsweng maikaelelo a gago a tiro.
Ditugetso le Dikatso
Re dumela mo go lebogeng tiro e e botlhoko ka tuelo e e siameng le dikatso tse di lebileng maduo tse di ipelelang diphitlhelelo tsa gago le tsa setlhopha.
Boitekanelo
Re baya boitekanelo jwa gago jwa mmele le jwa tlhaloganyo kwa pele ka mananeo a kemonokeng le didiriswa tse di diretsweng go go thusa go dira ka natla letsatsi le letsatsi.
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba Gare
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4S
Bona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4S
Bona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4S
Bona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4S
Bona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4S
Bona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4S
Bona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa Aforika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin Amerika
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & Ireland
Bona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4S
Tshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4S
Kwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go Ikopela
Ithute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4S
Go beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.
