Strategic Credit Controller
Worksop, Uingereza
Strategic Credit Control/Cash Allocation Clerk
What we can offer you:
Salary: competitive salary, generous annual leave allowance plus other benefits.
Location: This role offers flexibility and is a mix of home working and 2 days per week at our Worksop S81 7QF Office.
About the role and team
To ensure G4S outstanding debt is minimised and risks identified and escalated and resolved in a timely manner on Key Strategic customers. In addition, provide guidance to process and on-going training to our offshore service provider.
Your responsibilities will include:
Chasing and allocating customer payments in line with G4S payment terms to minimise bad debt on a portfolio of Key Strategic customers.
Handling of interactions received into Credit Control and Cash Allocation regarding a specific customer portfolio ensuring all requests are completed and successfully resolved within the agreed service level.
Look for process improvement opportunity for FSSC and offshore service delivery
Work to individual and Business Unit Overdue Debt reduction targets, Cash Collection and unallocated cash.
Work to support on customer disputes to help minimise outstanding G4S debt and escalate to the appropriate Business owners
Creating and categorising outbound service requests.
Participate in debt calls with offshore partners, Finance Business Partners and Directors on a monthly basis ensuring that risk is flagged in a timely manner.
Assist the Team Leader with input into the Monthly Cash Collection forecasting based on account and Business knowledge.
Assist and support the Team Leader with providing monthly reporting on Cash, Overdue debt position, SLA’s, Targets or KPI’s.
Assist the Team Leader with Offshore Service Delivery KPI/SLA Monitoring
Actively promote equality, diversity and inclusion in a manner consistent with G4S principles
What we're looking for:
Technical Skills:
Strong skills in MS Excel, MS Word, MS PowerPoint
Numerate and Literate.
An understanding of SAP and/or other Finance systems.
Experience
A good understanding of accounting systems and the interactions of ledgers within Accounts Receivable.
Experience of dealing with problems relating to the management of debt such as non-payment of customer invoices requiring legal recourse.
Experience in managing complex customer credit portfolios is desirable.
Experience of developing and coaching team members to maximise potential.
Experience of working in a busy Customer Service/Finance environment.
Personal Qualities
Should possess the drive to deliver a high quality service to help promote the Financial Shared Service Centre
Team Player must be willing to help, support and encourage colleagues
Good time management skills to ensure own and team targets are prioritised.
Ability to keep calm under pressure and adapt positively to change.
The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com. *Total workforce includes employees and subcontractors.
G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.
We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.
Maudhui yanayohusiana
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