Muhtasari wa jukumu
Iwe una utaalamu katika Uhandisi wa Moto na Usalama, Umeme, Mitambo, au Mifumo, jukumu lako katika G4S linahusu usahihi na uaminifu. Utakuwa na jukumu la usakinishaji, matengenezo, na usaidizi wa kiufundi wa mali muhimu zinazoweka jamii na biashara zetu zikifanya kazi na kuwa salama.
Kujiunga na G4S kunamaanisha kujiunga na timu ambapo utaalamu wako wa kiufundi unachangia moja kwa moja usalama na usalama wa maeneo tunayofanyia kazi na kuishi.
Majukumu ya msingi
Kutatua matatizo
Kugundua hitilafu changamano za kiufundi na kutambua suluhisho bora zaidi na za muda mrefu huku zikizingatia SLA na KPI kali.
Uzingatiaji na Usalama
Kufanya kazi kwa viwango vya juu zaidi vya Afya na Usalama, kuhakikisha kazi zote zinakidhi mahitaji ya udhibiti na sera mahususi za eneo.
Nyaraka
Kudumisha rekodi na ripoti sahihi za kiufundi na za wakati halisi kupitia PDA au mifumo ya usimamizi wa huduma ili kutoa uwazi kwa wateja wetu.
Software Support Engineer/Professional Services Engineer
Leicester, Uingereza
Kitambulisho cha kazi : 5468
Jamii ya kazi : Inafanya kazi
Mahali : Leicester, Uingereza
Tarehe iliyochapishwa :
05/09/2025
Tarehe ya kufunga :
30/07/2026
Here at Allied Universal Electronic Monitoring we have an exciting opportunity for an experienced Professional Services Engineer to join our business. If you are looking to join a dynamic, innovative fast paced organisations that is a leader in cutting-edge monitoring solutions, then this opportunity could be for you.
Allied Universal Electronic Monitoring is the industry leading technology and service company offering law enforcement and government agencies the widest variety of cutting-edge monitoring solutions. Operating in over 35 countries, we leverage an international network of expertise and resources in order to deliver a unique solution. With nearly 30 years of industry experience in providing innovative technology solutions and first-class service, our latest electronic monitoring technologies provide solutions that aim to ensure the safety of our communities, provide an alternative to incarceration, reduce prison, overcrowding, lower recidivism and improve reintegration. We enable our customers to effectively monitor approximately 140,000 participants every day. This includes many of the world's largest electronic monitoring programs.
The Professional Service Engineer is an exciting role within our organisation providing technical expertise to clients in implementing and customising the products and services, providing tailored solutions. Ensuring successful integration within the clients existing systems, and focusing on maximising the value clients receive from the products & services.
Key Responsibilities/Accountabilities
Understanding client needs, gathering requirements, and designing customised solutions to address specific challenges.
Installing, configuring, and deploying company products or services in client environments.
Assisting with data transfer from existing systems to the new solution.
Integrating the company's product with other client systems and applications.
Identify solutions to improve application availability and stabilise customer experience.
Providing training to clients on how to use the product effectively.
Diagnosing and resolving technical issues that arise during implementation or post-deployment.
Overseeing project timelines, deliverables, and ensuring successful project completion.
Staying current with the latest product features, industry trends, and best practices.
Serve as a trusted advisor to clients, offering strategic guidance, best practices, and insights to help them derive the maximum value from our product.
Conduct regular progress updates, status meetings, and post-implementation reviews with clients to ensure their satisfaction or identify areas for improvement, serving as the internal and external point of contact for client escalations.
Collaborate with the development and support teams, promptly escalating and resolving technical issues or system discrepancies to maintain smooth operations for clients.
Work closely with the development team, as well as responsibility for coding the automation of deployment, monitoring and resiliency.
Key Competencies
Strong technical knowledge of the company's product or service
Excellent communication and presentation skills
Problem-solving and analytical skills to identify and resolve technical issues
Customer service orientation to build strong client relationships
Ability to work independently and as part of a team
Skills and Knowledge
Essential
Proven track record of delivering complex technical solutions, specifically with endpoint security products.
Software debugging skills
Knowledge of web technologies, API’s and data integration techniques.
Solid understanding of system architecture, network protocols and google could platform.
Experience with infrastructure security
Desirable
Experience in supporting troubleshooting of SaaS-based security and/or endpoint agent technologies.
Understanding of data classification methodologies and techniques to identify sensitive data types and define appropriate DLP policies.
Experience with server configuration automation (Ansible / Terraform)
Scripting skills (Python/Bash)
What we offer
- Salary: Competitive
- Working Model: Whilst the role is considered site based we do enjoy the benefit of some hybrid working but the successful candidate should be prepared to work from our site in Leicester.
- Time Off: 25 days annual leave plus bank holidays, with option to buy 5 additional days based on eligibility.
- Pension Scheme.
- Health & Security: Life insurance (Death in Service) scheme and company sick pay (based on length of employment).
- Everyday perks: Access to our company benefits portal through Perks at Work, which includes offerings like eye care vouchers, discounted gift cards, and much more.
- Development & Training: You will have access to internal learning and development programmes and access to Udemy for dedicated training to support you in your role. You will be joining a growing business which offers opportunities for career development.
Next Steps
If you are excited by this role and feel that you have the skills we are looking for then please submit your CV to us for our consideration. Our process includes an initial online discussion and then a second onsite interview.
Zawadi na faida
Manufaa yetu hutofautiana kutoka nchi hadi nchi na jukumu hadi jukumu na zimeundwa ili kuhakikisha wafanyikazi wetu wanapata vitu wanavyohitaji ili kustawi ndani na nje ya kazi. Hii ni pamoja na mafunzo ya kazini, njia za kazi kwa usimamizi na anuwai ya faida kulingana na maeneo kote ulimwenguni.
Mafunzo na Maendeleo
Tunaendelea kuwekeza katika mafunzo na maendeleo ya wafanyikazi wetu ili waweze kufikia uwezo wao kamili.
Fidia ya zawadi
Mshahara wa msingi wa ushindani pamoja na fursa za posho za muda wa ziada na za simu.
Kukuza kutoka ndani ya utamaduni
Katika G4S tunajivunia kukuza ukuzaji kutoka ndani ya tamaduni.
Maudhui yanayohusiana
-
Gundua taaluma za G4S huko UropaGundua fursa za kusisimua za kazi katika G4S huko Uropa. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
-
Gundua taaluma za G4S huko Asia Mashariki ya Kati
Gundua fursa za kusisimua za kazi katika G4S huko Asia Mashariki ya Kati. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
-
Huduma za Usalama katika G4S
Gundua taaluma za usalama zinazothawabisha katika G4S. Jiunge na timu zetu za wataalamu duniani kote ili kulinda jumuiya na kutoa suluhu bunifu za usalama.
-
Huduma za Pesa kwenye G4S
Gundua majukumu ya kusisimua ya Huduma za Pesa katika G4S. Jiunge na timu yetu ya ubunifu na uendeleze taaluma yako katika usimamizi na usalama wa pesa taslimu.
-
Huduma za Utunzaji na Marekebisho katika G4S
Gundua majukumu yenye kuridhisha ya Utunzaji na Urekebishaji katika G4S. Jiunge na timu yetu ili kuimarisha usalama wa jamii na kuendesha masuluhisho bunifu ya utunzaji wa kijamii na haki.
-
Usimamizi wa Vifaa katika G4S
Gundua kazi bora zaidi za Usimamizi wa Vifaa katika G4S. Jiunge na timu yetu ya kibunifu na uendeshe ubora katika utendakazi salama na wenye ufanisi.
-
Majukumu ya Kiutendaji na Utendaji katika G4S
Gundua anuwai ya majukumu na fursa za utendaji katika G4S, kutoka IT, Utawala na Utumishi hadi Usimamizi wa Miradi, Fedha na Huduma kwa Wateja.
-
Manufaa ya Wafanyikazi katika G4S
Gundua manufaa yetu ya kina, kutoka kwa maendeleo ya kitaaluma hadi afya na ustawi. Katika G4S, tunataka watu wetu kustawi na kufikia uwezo wao.
-
Gundua taaluma za G4S barani Afrika
Gundua fursa za kusisimua za kazi katika G4S barani Afrika. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
-
Gundua taaluma za G4S katika Amerika ya Kusini
Gundua fursa za kusisimua za kazi katika G4S katika Amerika ya Kusini. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
-
Gundua taaluma za G4S nchini Uingereza na Ayalandi
Gundua fursa za kusisimua za kazi katika G4S nchini Uingereza na Ayalandi. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
-
Afya na Usalama katika G4S
Usalama na ustawi wa wafanyikazi wetu ndio dhamana kuu ya G4S. Kuweka viwango vya juu zaidi vya usalama katika sekta yetu yote huwaweka wenzetu salama.
-
Kujifunza na Ukuzaji wa Kazi katika G4S
Katika G4S tunajitahidi kukuza utamaduni wa maendeleo endelevu na kuhimiza watu katika viwango vyote kukuza ujuzi wao na kufikia uwezo wao kamili.
-
Vidokezo vya Kuajiri na Maswali Yanayoulizwa Mara kwa Mara Kwa Mchakato Wetu wa Kutuma Maombi
Pata maelezo zaidi kuhusu mchakato wa maombi ya G4S. Ili kukusaidia katika safari yako, tumekusanya maswali yanayoulizwa sana na waombaji wetu.
-
Utamaduni na Umilikaji katika G4S
Kuwekeza katika utamaduni wa kujumuika huchangia mafanikio yetu - kuimarisha maendeleo ya kazi, kulinda jamii, na masuluhisho ya kiubunifu katika timu yetu ya kimataifa.
