Retail Control Room Operator
Leeds, United Kingdom of Great Britain and Northern Ireland
As a National Control Centre Operator based in our Leeds office, you will be the central link for the Retail Sector of our business. Ensuring the safety and welfare of our frontline staff and providing critical support to field based managers across our retail contracts. You will work within a dynamic, forward thinking team operating within a 24/7 reactive environment. This role is perfect for those seeking a fast paced career. If you thrive in a fast paced environment where no two days are the same this dynamic role within our National Control Centre is for you!
Key Responsibilities
Frontline Welfare & Safety:
Monitor the health, safety and welfare of field based personnel (Security Officers) via scheduled welfare calls.
Executive effective escalation procedures in response to missed calls or potential emergencies.
Incident Management:
Produce timely, accurate incident reports for immediate circulation to senior operational management
Act as primary contact for the general public, frontline employees, clients and G4S management team.
Operational Support & Scheduling:
Manage scheduling and the deployment of security personnel to meet contractual client requirements across the UK
Support field based teams in navigating G4S processes and internal systems.
Data & Administration:
Undertake ad hoc tasks including data collation and organisation to support frontline operational efficiency
Skills and Experience
- Call Centre Experience
- Excellent computer skills
- Excellent verbal and written communication skills
- Flexible approach to shift patterns and working hours
This is a fast paced and exciting opporutnity to join a high energy team at the heart of our operations. If you thrive in a busy control room envrionment and are looking to mazimise your income, this role offer regular opportunties for overtime, allowing you to signifcantly increase your annual earning potential.
Zogwirizana nazo
-
Onani ntchito za G4S ku EuropeDziwani mwayi wosangalatsa wantchito ku G4S ku Europe. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
-
Onani ntchito za G4S ku Asia Middle EastDziwani mwayi wosangalatsa wantchito ku G4S ku Asia Middle East. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
-
Security Services ku G4SOnani ntchito zopindulitsa zachitetezo pa G4S. Lowani nawo magulu athu a akatswiri padziko lonse lapansi kuti muteteze madera ndikupereka mayankho achitetezo apamwamba.
-
Cash Solutions pa G4SOnani maudindo osangalatsa a Cash Solutions pa G4S. Lowani nawo gulu lathu laukadaulo ndikupititsa patsogolo ntchito yanu yosamalira ndalama ndi chitetezo.
-
Ku samala ndi ku kozatso ku G4SOnani maudindo opindulitsa a Ku samala ndi ku kozatso pa G4S. Lowani nawo gulu lathu kuti mulimbikitse chitetezo cha anthu ammudzi ndikuwongolera njira zopezera chisamaliro komanso chilungamo.
-
Facilities Management ku G4SOnani ntchito zapamwamba za Facilities Management pa G4S. Lowani nawo gulu lathu laukadaulo ndikuwongolera kuchita bwino pantchito zotetezeka, zogwira mtima.
-
Maudindo Ogwira Ntchito ndi Ogwira Ntchito ku G4SOnani maudindo osiyanasiyana ogwira ntchito ndi mwayi pa G4S, kuchokera ku IT, Administration ndi HR mpaka Project Management, Finance ndi Customer Service.
-
Mapindu a Ogwira Ntchito ku G4SDziwani zambiri za phindu lathu, kuyambira pa chitukuko cha akatswiri kupita ku thanzi ndi thanzi. Ku G4S, tikufuna kuti anthu athu achite bwino komanso akwaniritse zomwe angathe.
-
Onani ntchito za G4S ku AfricaDziwani mwayi wosangalatsa wantchito ku G4S ku Africa. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
-
Onani ntchito za G4S ku Latin AmericaDziwani mwayi wosangalatsa wantchito ku G4S ku Latin America. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
-
Onani ntchito za G4S ku UK & IrelandDziwani mwayi wosangalatsa wantchito ku G4S ku UK & Ireland. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
-
Zaumoyo & Chitetezo ku G4SChitetezo ndi moyo wabwino wa ogwira ntchito athu ndiye chinsinsi cha G4S. Kukhazikitsa miyezo yapamwamba kwambiri yachitetezo pamakampani athu onse kumapangitsa anzathu kukhala otetezeka.
-
Learning & Career Development ku G4SKu G4S timayesetsa kulimbikitsa chikhalidwe chachitukuko chopitilira ndikulimbikitsa anthu pamlingo uliwonse kuti akule luso lawo ndikukwaniritsa zomwe angathe.
-
Maupangiri Olemba Ganyu Ndi Mafunso Ofunsidwa Pankhani YofunsiraDziwani zambiri za njira yofunsira G4S. Kuti tikuthandizeni paulendo wanu, taphatikiza mafunso omwe amafunsidwa kwambiri ndi omwe amatifunsira.
-
Chikhalidwe ndi Kukhala pa G4SKuyika ndalama mu chikhalidwe chofuna kukhala ogwirizana kumabweretsa chipambano chathu - kupititsa patsogolo chitukuko cha ntchito, kuteteza anthu ammudzi, ndi zothetsera zatsopano pagulu lathu lapadziko lonse lapansi.