Software Support Engineer/Professional Services Engineer

Exciting Opportunity:  G4S Secure Solutions Ireland
Position: Front of House Security Officer
Location: Ballynaneashagh, Co. Waterford

Basic Pay: €15.41 per hour
Additional Pay:  Sunday Premium + €3.44 per hour, unsociable hours, overtime, bank holiday pay.
Contracted Hours: 36

Schedule: Must be Fully flexible to cover Mon-Friday days, afternoons and nights 

Own transportation is required for this role.

Are you looking for an exciting and rewarding career in the security industry? At G4S Secure Solutions Ireland, we offer more than just a job – we provide an opportunity to be part of a world-leading security company with endless possibilities for growth and success. We’re seeking dynamic and professional Security Officers to join our team and make a real difference in safeguarding our clients’ properties, assets, and people. If you have a passion for security, enjoy taking on challenges, and want to play a key role in protecting what matters, this is the opportunity for you!

Why G4S?

Diverse & Engaging Work:
No two days are the same! You’ll be securing a variety of exciting sites across Ireland, from high-profile locations to local businesses.  
Training & Development: 
We invest in your future with ongoing training and opportunities to grow within the security field. 
Impactful Role: 
You will be a crucial part of the team, helping to provide peace of mind to clients and the communities you serve. 

What You’ll Do:

Carry out security patrols to ensure the safety and protection of the site, personnel, and visitors.
Monitor CCTV and access control systems, identifying potential risks and responding proactively.
Handle alarms, incidents, and emergencies with a calm and professional approach.
Provide outstanding customer service while maintaining a vigilant, security-focused mindset. - Accurately document incidents and report suspicious activities in real-time.
Collaborate with emergency services as needed to resolve situations quickly and effectively.

What We’re Looking For:

PSA Licence: Valid PSA Security Guarding  license 
Screening and vetting: 5 Years of verifiable employment and personal activity
Relevant experience: A minimum of 2 years security experience 

Personal Attributes: Strong communication skills, with the ability to stay composed under pressure. A proactive attitude, attention to detail, and a commitment to excellence. A professional appearance and a passion for delivering high-quality security services.
Flexibility:  Flexible to work a variety of shifts, including days, nights, weekends, and public holidays. 
Observation Skills: Ability to notice unusual behavior or activities. - Keen attention to detail in monitoring premises and identifying potential threats. 
Communication Skills: Clear verbal and written communication for reporting incidents or speaking with the public. Active listening skills to understand instructions and respond appropriately.
Conflict Resolution: Calm demeanor to defuse tense situations and avoid escalation. Ability to mediate disputes and find peaceful resolutions.
Customer Service Skills: Friendly, professional approach when interacting with visitors, employees, or clients. Ability to provide assistance and answer questions politely. 
Emergency Response: Knowledge of emergency procedures, including first aid, CPR, and evacuation plans. Ability to stay composed in high-stress or crisis situations.
Report Writing: Ability to document incidents, write clear and concise reports, and maintain records. Understanding of legal and company-specific reporting standards. 
Technology Proficiency: Familiarity with security systems such as alarms, CCTV cameras, and access control systems. Basic understanding of office software for report generation and communication. 
Surveillance and Monitoring: Proficient in using surveillance equipment and monitoring software to detect suspicious activity. Ability to monitor and control access points and secure areas.
Problem-Solving: Quick thinking in emergency situations to assess risk and take appropriate action. Ability to identify and mitigate security threats proactively. 
Teamwork: Ability to collaborate effectively with other security officers, law enforcement, or emergency services. Ability to work in team-based environments to ensure overall safety. 
Attention to Detail: Ability to notice minor details that might indicate a larger security threat. Consistent attention to routine tasks to ensure ongoing security. 
Crisis Management: Ability to remain calm and take charge in high-pressure situations. Skill in managing evacuations, handling crowd control, and coordinating with authorities. 
Time Management: Efficiently balancing patrolling duties, monitoring, and administrative tasks. Managing multiple tasks and prioritizing when necessary. These skills help security officers ensure safety and respond appropriately to any potential threat or emergency.

What’s on offer:

Recognition Programme awards
Long service awards 
Star of the month awards
Pension Scheme
Employee Assistance Programme:
Legal Assistance
Financial Assistance
Consumer Advice
Career Guidance
Life Coaching
Mediation
Support for Non-Irish Nationals & their Families
Health Advice, including Physio, Podiatrists and Dietitians.
Advice on practical, day to day issues and services

Ready to Take the Next Step? If you’re excited by the prospect of a challenging and fulfilling career with G4S, apply today and start your journey with one of the world’s leading security providers. 

G4S Secure Solutions Ireland is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace for all.

Apply today, if a suitable match is found one of our team will be in touch to discuss further.

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