Training Administrator Stockton-On-Tees £26,000

Training Administrator 

To provide a high level of administration to the Training Department in a professional and timely manner.

KEY TASKS AND RESPONSIBILITIES:

• Answering internal and external telephone calls, responding to general queries for the Training Department and escalating, where appropriate

• Responding to queries via employee MyWork Portals or other electronic platforms in a timely manner

• Providing a high-level of administrative support for the accreditation of employees 

• Communicating with the wider business regarding the progress of employee accreditation, reporting any concerns where appropriate

• Assisting Company Trainers with all administrative elements of employee training sessions

• Liaising with the wider business and external agencies regarding training courses and qualifications

• Ensuring internal bespoke systems are accurately maintained and updated with relevant training qualifications and information

• Analysis of training results, producing reports to the L&D Business Partner

• Complying with the GDPR regulations in relation to confidential documentation and storage of personal employee information and communication

• Any other tasks that may be identified by your Line Manager.

RELEVANT SKILLS AND EXPERIENCE:

• Must have excellent interpersonal communication skills with good organisation

• Must be computer literate in Microsoft Office and able to apply these skills to bespoke software

• Ideally experienced in administration

• Ideally experienced in the Security Industry

• Able to prioritise and organise own workload within time constraints and with accurate detail.

FURTHER INFORMATION:

Contract length: 8 months