Strategic Credit Controller Worksop S81 7QF £27,000

Strategic Credit Controller

Location: Worksop S81 7QF |
Salary: £27,000 |
Posted: 9 May 2024 |
Closes: 31 May 2024 |
Job Type: Full Time and Permanent |
Region / Division: UK & Ireland |
Reference: G4S/MS/2516

5 weeks annual leave plus bank holidays, holiday purchase scheme, Contribution Company pension and Life Assurance Scheme, recognition awards, Training Programmes and study support, Employee discount scheme, Employee Assistance Programme, Matched fundraising programme, free onsite parking, relaxed dress, flexible working arrangements.

Job Introduction:

Our Company is seeking a Strategic Credit Controller to join our Finance Shared Service Centre in Worksop. This is an excellent opportunity to become a part of a highly reputable security and facility services Company, which is a leader in providing proactive security services and state-of-the-art smart technology for customised, integrated solutions worldwide.

As a Strategic Credit Controller, your main aim is to ensure G4S's outstanding debt is minimised and risks are identified, escalated, and resolved in a timely manner.  This role will involve working closely with senior internal and external stakeholders of the business, in addition to working closely with Management to support the departmental goals and objectives.

  • Do you possess the skills to effectively organise and manage your own workload?
  • Are you confident in your ability to communicate effectively, both verbally and in writing?
  • Do you have experience in establishing and maintaining positive relationships with customers, both internally and externally, regardless of their level?
  • Have previously worked in the finance industry in a credit control role?


….Then this could be the perfect job for you.


This is a permanent, full-time role working working Monday to Friday from 8:30am to 5:00pm.  The role is primarily based out of our Worksop office, with some flexibility for home working.  You must live within reasonable commuting distance of the site.



Role Responsibility:

As a Strategic Credit Controller, your primary responsibilities include:

  • Chasing customer payments within G4S payment terms to minimise bad debt.
  • Ensuring that all requests are completed and resolved successfully within the agreed-upon service level.
  • Identifying process improvement opportunities for FSSC service delivery.
  • Achieving daily outbound phone targets set by your team leader.
  • Working towards individual and Business Unit Overdue Debt reduction targets and Cash Collection.
  • Collaborating on customer disputes to help reduce outstanding G4S debt and escalating issues to the appropriate Business owners.
  • Creating and categorising outbound service requests.
  • Conducting weekly debt calls with Finance Business Partners and Directors on a weekly basis to flag any areas of risk in a timely manner.
  • Inducting new starters and providing ongoing training for staff in the Credit Control teams.
  • Acting as the first point of escalation for team members on issues that do not fall within standard processes or guidance.
  • Dealing with escalated invoice queries and implementing payment plans.
  • Assisting the Team Leader in inputting into Monthly Cash Collection forecasting based on account and Business knowledge.
  • Supporting the Team Leader in providing monthly reporting to the team and BU’s on Cash, Overdue debt position, SLA’s, Targets or KPI’s.
  • Actively promoting equality, diversity and inclusion within the department, supporting management in leading the team in a manner consistent with G4S principles.

The Ideal Candidate:

Ideal Candidate

The candidate who would be the best fit for the Strategic Credit Controller role should have the following experience and essential proven skills:

  • Previous experience in Credit Control with a strong understanding of credit control policies and procedures.
  • Proficient in MS Excel, MS Word, and MS PowerPoint.
  • A good understanding of accounting systems and the interactions of ledgers within Accounts Receivable.
  • Experience in handling problems related to debt management such as non-payment of customer invoices requiring legal recourse.
  • Experience in managing complex customer credit portfolios is desirable.
  • Experience in developing and coaching team members to maximise potential.
  • Familiarity with SAP and/or other Finance systems is desirable.


The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months),

HMRC letter, an original bank statement, an original payslip, your birth certificate, or a valid share code.

Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK.


Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is there for you. For more information, please visit www.aus.com

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