Soft Services Duty manager Oxford, Oxfordshire £28,000 - £31,000

Role Responsibility:

SOFT SERVICES DUTY MANAGER

Salary: £28,000 - £31,000 per annum

Working Hours: Permanent, Full Time, 40 hours per week, Monday to Friday between 8:30am and 5:30pm

Location: Churchill Hospital, Oxford, OX3 7LE

G4S Facilities Management we have an exciting opportunity for a Soft Services Duty Manager to join our team on a full-time, permanent basis based at Churchill Hospital, Oxford.

We are looking for a dynamic and reliable individual who will work as part of the FM team undertaking a range of duties comprising of, porterage, domestic services, front of house and security in a healthcare environment as part of a rota, which provides 24/7 support to the Soft FM teams and Head of Soft FM. 

Responsibilities

• Support the Head of Soft FM, Domestic Manager, and Porterage Manager in Soft FM Services, acting as Deputy when needed.

• Act as primary liaison with internal and external stakeholders to ensure an effective and cooperative working partnership.

• Manage and monitor performance of Soft FM Services whilst on duty.

• Ensure adherence to contractual SLAs and KPIs.

• Monitor the Concept system Open Task Report daily, ensuring all tasks are logged in line with agreed protocols.

• Provide advice on contract interpretation and implementation.

• Be responsible for COSHH and ISO compliance (Appointed in SHE Matrix).

• Undertake Accident Investigation reporting and closure, plus Level 3.

• Enforce company policies for Soft FM contractor procurement to satisfy contracts.

• Maintain and update Safe Systems of Work and Procedures for contractors to minimise environmental impact and ensure safe practices.

• Manage and be responsible for the update and maintenance of risk assessments and method statements by site/contractor staff in scope.

• Maintain competencies in and provide appropriate advice and guidance to contractors/employees/management to ensure a safe working environment and compliance with H&S. 

The Ideal Candidate:

Essential

• Operational experience within Facilities Management in a healthcare environment (Soft FM).

• Line management/ Supervisory experience.

• Working to service performance KPIs.

• Budget management.

• Knowledgeable of relevant Health & Safety, Risk Assessments, Method Statements and Permit to Work procedures.

• Experience of CAFM system.

• IT literacy in MS Office Suite and Google.

Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

• 25 days holiday plus bank holidays.

• Progression, training and development catered to you.

• Refer A Friend incentives. 

• Company pension scheme with employer contributions.

• G4S Life Assurance Scheme.

• Subsidised healthcare plan.

• Charity work- Match-IT and Payroll Giving.

• Confidential Counselling Services.

• 24/7 support specialising in health and medical. 

• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

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