Regional Technical Manager l G4S Secure Solutions SA KwaZulu Natal 1 - 1

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. 

Job Introduction:

G4S Secure Solutions (SA), a leading global integrated security solutions company has a vacancy for a Regional Technical Manager based in KwaZulu Natal,reporting to the National Operations Manager.The Regional Technical Manager is responsible for managing technology for the East Coast Region, which includes but not limited to; ad-hoc and routine maintenance, installation projects and sales & profitability.

The position requires at least 5 years management experience within a related industry; preference will be given to individuals with Electronic Security Services Management experience. 

Role Responsibility:

Effective management of the technology contract financial performance

• Manage profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour.
• Initiate cost saving model and controls
  Gross Margin Management
• Overheads control
• Contract profitability
• Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
• Existing Revenue Growth
  Manage the contract cash flow and oversight of invoice documentation and accuracy of information

Effective management of staff 

• Effective Organisation
• Staff turnover analysis, proper allocation of staff to work flow and job requirements.
• Liaison with sub-contractors re installation requirements
• Development
• Succession Planning and Employment Equity
• Attendance of subordinates at scheduled training interventions, meeting of employment equity goals, succession planning.
• Staff motivation levels
• Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.

Effective management of operations 

• Managing the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract
• Client retention and customer service levels
• Ensuring that all required formal customer meeting are scheduled, attended and minuted.
• Maintenance of positive customer relationships
• Quality Management/Ops Process management – adherence to quality standard
• Conduct and oversee quality controls and inspections (including sub contractors)
• Shared Best Practice
• Specific examples of implementation of BP from other regions

Effective management of business development function 

• New business development
• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
• Competitors evaluations
• Demonstrate a thorough understanding of the competitor environment faced by the region. 

The Ideal Candidate:

• Electronic Security Services Management (3yrs – Management or similar)
• Basic understanding and working knowlegdge of:

                                    Database implementation - Microsoft SQL and Interbase/Firebird

• Extensive experience and good understanding w.r.t. implementation of the following systems:

1. CCTV
2. Access Control
3. Alarm Systems

• Experience in Sales of Corporate (Large) Projects
• Control Room Service experience
• Financial Management

• Software Knowledge Level
  1. Broad knowledge of Time and Attendance
  2. Broad knowledge of Access Control
  3. Broad knowledge of CCTV
  4. Strong knowledge base on communication protocols i.e. TCP/IP

• Hardware Knowledge Level

1. Time and Attendance hardware
2. Access Control Hardware
3. CCTV
4. Alarms
5. Electric Fencing
6. Gate Motors
7. Intercoms
8. PA Systems
9. Strong knowledge base on communication protocol wiring i.e. CAT5 

We welcome applications from all suitably qualified candidates, but SA citizens or those with a valid SA work permit, will have a distinct advantage. 

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees. For more information on G4S, visit www.g4s.com.

G4S operates in over 30 countries in Africa and employs over 105 000 people on the continent.

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver ourcommercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognise and respect the value they add to the business by delivering excellent service day after day.

G4S is an organisation which is defined by its values, which are:

• Customer Focus
• Expertise
• Performance
• Best People
• Integrity
• Collaboration & Teamwork

One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values.G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment.         

At G4S South Africa, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organisation.