IT Administrator

Location: Cheltenham, Gloucestershire |
Salary: £40,000 - £43,000 |
Posted: 11 May 2022 |
Closes: 25 May 2022 |
Job Type: Full Time and Permanent |
Business Unit: UK Facilities Management |
Region / Division: UK & Ireland |
Reference: 11431

Role Responsibility:

IT Administrator

Cheltenham, GL51 0EX

40hrs, Full Time, Permanent

£40,000 - £43,000 per annum


Excellent Company benefits including Contributory Pension.  Plus a retention bonus £2000 pa (pro rata) subject to meeting the eligibility criteria.  Recruitment welcome bonus also paid once site clearance is achieved of 2.5% of basic salary


As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies. 


At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles. Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM.


We have an opportunity for an experienced IT Administrator to join our team based in Cheltenham, Gloucestershire.  This is a full time role working 40 hours per week on shift between 07:00 - 17:00.  


Key Responsibilities will include:


  • To support and manage the G4S Information Systems and applications

  • Provide 1 st Line Support and relevant training to G4S staff during core business hours

  • Take ownership and responsibility of users’ IT problems and ensure a conclusion is met.

  • Help and assist with the maintenance of servers through back-ups, upgrades and security updates

  • Provision of planning and execution of technology refreshes

  • To procure hardware and software as required

  • Create and maintain an equipment/software inventory

  • To manage and work with G4S’s IT support contractors

  • Liaise with Client IT specialists as required and ensure compliance is enforced with our Client

  • IT Security requirements.

  • Manage AV deployment and updates and to carry out regular virus checks on the entire stock

  • Undertake and contribute to project work when required


Additional Company Benefits available:


  • Company pension scheme with employer contributions

  • G4S Life Assurance Scheme

  • Free eye-tests/discounts for VDU users

  • Subsidised healthcare plan

  • Charity work- Match-IT and Payroll Giving

  • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )

  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers

  • Progression, training and development opportunities.



The Ideal Candidate:

Essential Criteria:


  • MCSA or equivalent qualification

  • Minimum of two years’ previous experience

  • Excellent knowledge of Windows 2016,

  • AD, DNS Managing an AV enterprise environment

  • Patching & Updates via WSUS

  • Good verbal and written communication skills

  • Customer focused approach


Please be aware that due to the nature of the business security clearance to a high government level will be required



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