Field Monitoring Installation Officer - Remote Retainer (Shetland) Position Shetland £16.02

An exciting opportunity has arisen for a remotley based Field Monitoring Officer (Retainer), based in Shetland. The successful candidate will be expected to attend any training courses provided by the company.

Shift requirements: Evening and weekend work as and when required. Any additional hours over the contractual 20 hours per month will be paid as a separate overtime rate. 

Annual Salary: £4176.65        Hourly Rate: £16.02

What is “Electronic Monitoring”?

-   Electronic Monitoring is the use of Radio Frequency technology to monitor an individual's compliance with an order imposed upon them by an issuing authority such as a Sheriff Court.

-   Individuals who are subject to Electronic Monitor will wear a monitoring device commonly referred to as a “Tag” and have a further monitoring device installed within their premises.

-   G4S, an allied universal company, is the Electronic Monitoring Service Provider for Scotland.

-  G4S install the equipment, monitors individual’s compliance and reports any non-compliance to the relevant authority.

As a remotely based Field Monitoring Officer (Retainer) your duties will include: 

- Responsible for the installation, investigation of alerts and decommissioning of curfew orders within your designated area and in accordance with Company Procedures and terms of the contract. 

- Support and advise persons during their period of curfew. 

- Process incidents / violations within agreed timescales to meet SLA's. 

- Escalate reportable incidents to the Monitoring Centre and as per agreed procedures. 

- Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling. 

- Maintain, uphold and demonstrate values and protect the company brand. Document all contact with our customers both internal and external. 

To be a successful Field Monitoring Officer you will have the following skills and experience: 

- Excellent interpersonal and communication skills. 

- Ability to remain calm, positive and confident in a pressurised environment. 

- Ability to make decisions based on facts and information available. 

- Excellent time management skills with the ability to prioritise own workload. Flexible working style. 

- Full UK driving licence.

The Field Monitoring Officer will be required to work a shift roster based on 20 hours per month as and when required, although you may be asked to work additional hours when necessary. The work will be mostly evening shifts. Fuel expenses will be paid covering business requirements. You will require your own vehicle.

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Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the required zone of operation (Shetland)

Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you;. For more information, please visit http://www.aus.com