Campus Security Manager, Eastlands, Manchester 11 Manchester 30000

G4S Secure Solutions (UK&I) are leaders in the Security and Safety Industry, and part of the largest global security company, Allied Universal. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that enable our customers to focus on their core business. Our excellence starts with our local leadership and local presence.

The role:

The Campus Security Manager is responsible for the 24 hr security operation and management of a globally renowned football group, which incorporates a multi business campus, venues, assets and public space situated in Eastlands, Manchester.  

This is a full time permanent role, working 40 hours per week, Monday to Friday - with overtime opportunities.

Salary £30 - 33k per year, dependent upon experience

The role is to ensure G4S contractual services and standards are delivered and maintained with high customer service in mind and ensuring that appropriate staffing levels are deployed to meet the client's operational requirements, evidencing staff integration across the wider G4S operations on campus. A team of experienced and dedicated Duty Managers and Security Officers will support you in your role.

Ensuring the day-to-day operation is unimpeded whilst maintaining the internal control systems required for invoicing, employee payroll and workforce processes.  Meeting Key Performance Indicators set out in the contract and allocated by your manager and MCFC Security. 

You will be required to develop professional and positive working relationships with a number of customer departments, and visiting stakeholders, and G4S  line management and G4S Events Management Team, both on and off site.

About You:

To be successful in this role, you will need to have proven experience of leading and managing a team in a service delivery environment. 

Other skills we are looking for, include:

• Deliver contractual key performance indicators involving staffing levels, standards, reporting to the G4S Contract Manager and customer in person and via reports.

• People management skills, including the ability to inspire others to contribute their best.

• Contractual key performance indicators involving staffing levels, standards, reporting to the G4S Contract Manager and customer in person and via reports.

• People management skills, including the ability to inspire others to contribute their best.

• Prior experience of performance management including disciplinary issues, capability, absense managment and conducting colleaue achievement reviews.

• Ability to integrate with the onsite team and customer department leads

• Excellent commincation skills, ability to give clear direction and constructive feedback, develop two-way communication and deliver difficult messages in a sensitive and tactful way.

• Good level of analytical skills and the ability to effectively forward-plan, to ensure we consistently deliver exceptional service

• First class customer service skills - able to demonstrate experience of building effective, lasting professional relationship with customer

• Experience of dealing with HR issues to include performance, grievances and disciplinary.

• A strong employee minded ethos around safety, staff welfare, support, wellness and developing future talent in the team, a voice to senior management around front line issues and concerns.

• Deliver performance in line with annual budgets with support of the Contract Manager.

• Support and identify innovation/best practice for improvement opportunities and service efficiencies.

Requirements for the role:

• SIA Door Supervisor license, preferred but not essential as training can be provided
• Minimum of 1 years experience in a similar role
• Experience of leading and managing a large workforce
• 5 years checkable history
• Unrestricted right to work in the UK/EU
• Highly proficient in both spoken and written English
• Computer literate
• A basic level of financial awareness, reading and understanding Profil & Loss

As a full time employee of G4S/Allied universal employee you will have access to:

• Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
• Employee Hub for self development and nationally recognised training courses.
• 24 hour Employee Assistance Programme, providing access to 24/7 online GP appointments, financial and well-being advice/assistance.
• Company Pension scheme
• Fantastic career development opportunities
• Free on-site parking whilst on duty
• On-site catering for meals
• National and International travel opportunities

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors