Administrator - Business Support Tewkesbury £23,860.64

G4S Fire & Security Systems (UK) is part of G4S Secure Solutions (UK), the UK’s largest private provider of security solutions.

We now have an exciting opportunity to join the team at our Tewkesbury site. 

The job holder is primarily responsible for acting as a coordination point between engineers, operational management, suppliers, the scheduling team and DWP to ensure the smooth delivery of Fire and Security service works within the UK. Administration support for larger Installation will also be required. The job holder will administer additional operational support as required to ensure the smooth and efficient running of operational team as well as providing support to regional engineers, Operational Management and the wider business as required.

Please note this is a full time office based role.

Key Responsibilities

• Working with Management & Operations to ensure the smooth delivery of service to DWP
• Processing and coordination of information relating to DWP
• Installation package support
• Standard risk assessment paperwork
• Invoice Approvals
• Process Ad Hoc income
• General administration duties as necessary
• Customer and operational MI and reporting
• Regional engineer support (absence tracking / training records)
• Order Ad Hoc equipment
• Work closely with Operational Management on the DWP contract
• Liaise with customers for query resolution & provide updates
• Liaise with Customer Service for scheduling of engineers
• Liaise with subcontractors and suppliers
• Process purchase orders for subcontractors / suppliers
• Provide cover for other regions as required

Skills and Knowledge

Essential:

• Fluent in written and spoken English
• Understanding of commonly used office packages
• A high standard of computer literacy
• Ability to prioritise and work on own initiative
• Reliable
• Eye for detail
• Team player
• Self-motivated & confident
• Logical & numerical aptitude
• Efficient

Desirable:

• Knowledge of Service Centre System
• Previous experience within a busy administration role

G4S Benefits 

• Salary up to £23,840.64
• Workplace pension scheme
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Progression, training & development opportunities
• Refer a friend scheme

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors