Account Manager UK Wide Inc Travel £47,000

G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.

Main Purpose of Job

To define, agree and deliver the account strategy for a number of key accounts within a nominated portfolio. To maintain and develop the business relationships at strategic and tactical levels within the client’s organisation, representing the customer view whilst maintaining balance with G4Ss interests. To deliver financial and business objectives of designated key accounts – both from a customer and G4S perspective.

Key Tasks & Responsibilities

Customer Focus

▪ Maintain regular sales liaison with all appropriate client contacts and build business strategies to meet customer needs profitably

▪ Attend planned customer meetings where the focus will be on building and developing new opportunities with the client

▪ Use the consultative sales process to understand customer requirements – and develop the right solutions to meet those customer needs

▪ Ensure client meetings are attended by sufficient and appropriate G4S representation

▪ Ensure excellent quality of meeting output is circulated promptly internally and externally

▪ Be the voice of the customer internally within G4S

▪ Understand the customers own business strategies fully and be seen as a solution expert in the Cash related industry

Performance

▪ Deliver against stretching growth targets from the appropriate portfolio year on year and against budget

▪ Acquire market intelligence relating to potential client growth areas and competitors and act on it to drive new opportunities

▪ To retain all accounts within the designated portfolio – and to achieve all hard number driven KPIs across the portfolio ▪ Understand and analyse data to ensure the right decisions are made for the benefit of the customer and G4S

▪ Prepare portfolio pipeline for internal analysis

Expertise

▪ Develop sound and meaningful relationships and build rapport with all key contacts both internally and externally to help unlock growth and new development opportunities

▪ High awareness of G4S proposition/innovations/developments and selling G4Ss market leading services

▪ Maintain records in G4S database and Salesforce.com

Best People

▪ Act as a credible ambassador for G4S

▪ To proactively gain industry knowledge - to be recognised as an expert within the industry and within G4S

Integrity

▪ To work with professionalism, honesty and integrity maintaining confidentiality

▪ Treat people fairly, with respect, impartiality and consistency Collaboration and Teamwork

▪ Develop and maintain honest and open internal and external relationships

▪ To deputise for the Sector Head when and where required

▪ To undertake all other reasonable duties as requested by the Sector Head, National Accounts Sales Director and Chief Commercial Officer where required Person Specification

▪ Exceptional knowledge and interpretation of the sales cycle

▪ Excellent track record in delivering portfolio growth and converting new opportunities

▪ Graduate level or equivalent

▪ Proven analytical skills

▪ Proven ability to produce high quality written reports

▪ Incomparable communication skills in delivering the G4S message

▪ Well organised

▪ Proven track record of being successful in a mobile role

▪ Proven excellence at drawing on appropriate resources

▪ Experience of using every available opportunity for client contact Competencies Essential Universal

Competencies

▪ Persuading and Influencing

▪ Presenting and Communicating Information

▪ Writing and Reporting

▪ Planning and Organising

▪ Delivering Results and Meeting Customer Expectations

▪ Entrepreneurial and Commercial Thinking

Desirable Universal Competencies

▪ Deciding and Initiating Action

▪ Analysing

▪ Learning and Researching

▪ Creating and Innovating Sales Cycle Competencies

▪ Managing and Growing

▪ Presenting

▪ Creating Options

▪ Closing the Sale

▪ Developing a Game Plan

▪ Satisfying the Customer

▪ Building Desire

▪ Making Contact

We also have some specific security criteria that you will need to meet:

• You must be able to pass a criminal record check as well as a personal credit and ID check.
• You must also have a 5 year employment/unemployment/educational history that we can check and verify.
• You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.
• An SIA licence would be beneficial.

You will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. We’ll provide all the training and support to help you to progress as a key member of our world-class team.

G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employee's feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.

What do our employees say about working for G4S?

“I joined G4S because I thought it would be good for my career progression and a very interesting job.
The application and recruitment process was very easy quick, and the trainers were very helpful.
I would definitely recommend G4S to anyone looking for work.”

“The good thing about working here is that the company provides all the training they think I need so that I have the right skills for the job I do.
I’m from Hong Kong and everyone treats me like family here. Everyone is very nice and very friendly and I’m very happy here.”

“I’m excited to start something new and different with new challenges.
It’s a very male orientated role, but that doesn’t put me off and it’s definitely suitable for both males and females.
I’ve already recommended G4S to a friend of mine!”

Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today's world. Allied Universal is There for you. For more information, please visit www.aus.com.

If this opportunity is of interest then we want to hear from you. Please click the “Apply” button to submit your formal application.