OPERATIONS MANAGER

• Operational Excellence: Ensure all FM service provisions meet or exceed contractual SLAs, KPIs, and performance parameters 

• Strategic Growth & Mobilisation: Lead the mobilisation planning for new buildings as the HPC site develops, and proactively initiate opportunities to grow the contract portfolio </p>

• Commercial Leadership: Support financial teams with budgets, forecasting, and cost control for a multimillion-pound operation. You will also manage commercial risks and opportunities, maintaining compliant client communications through CEMAR 

• Client & Stakeholder Synergy: Advise and influence the HPC client on service delivery initiatives, while building strong relationships with suppliers and G4S procurement teams to ensure uninterrupted service</p>

• Team Development: Proactively manage and engage the operational team, consistently applying people management policies across performance reviews, development plans, and attendance 

• Senior Representation: Work closely with the Account Director and step up to deputise in their absence when required 

Essential:

We are looking for a commercially driven, detail-oriented leader who is ready to tackle large scale, high value operations 

• A strong background in FM, supported by hands-on Hard FM and M&E working knowledge </p>

• Proven project management experience and a track record of managing multimillion pound budgets

• IOSH or NEBOSH qualifications  

• High IT literacy and outstanding verbal and written communication skills 

• Strong interpersonal skills to effectively engage, influence, and lead teams 

Desirable: 

• Experience of CAFM / Concept Evolution

• Working knowledge of statutory compliance and SFG20

• Experience of managing CDM projects

• Experience on large scale infrastructure projects

Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through SPARK, to RAC cover and so much more, including the below;

• Progression, training and development catered to you

• Charity Work - 1 Volunteering day 

• Uniform Provided

• Annual leave entitlement – 25 days plus bank holidays  Pro Rata

• Charity work- Match-IT and Payroll Giving

• Refer A Friend incentives 

• Company pension scheme with employer contributions.

• G4S Life Assurance Scheme.

• Subsidised healthcare plan.

• Confidential Counselling Services

• 24/7 support specialising in health and medical 

• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.

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