Muhtasari wa jukumu
Iwe una utaalamu katika Uhandisi wa Moto na Usalama, Umeme, Mitambo, au Mifumo, jukumu lako katika G4S linahusu usahihi na uaminifu. Utakuwa na jukumu la usakinishaji, matengenezo, na usaidizi wa kiufundi wa mali muhimu zinazoweka jamii na biashara zetu zikifanya kazi na kuwa salama.
Kujiunga na G4S kunamaanisha kujiunga na timu ambapo utaalamu wako wa kiufundi unachangia moja kwa moja usalama na usalama wa maeneo tunayofanyia kazi na kuishi.
Majukumu ya msingi
Kutatua matatizo
Kugundua hitilafu changamano za kiufundi na kutambua suluhisho bora zaidi na za muda mrefu huku zikizingatia SLA na KPI kali.
Uzingatiaji na Usalama
Kufanya kazi kwa viwango vya juu zaidi vya Afya na Usalama, kuhakikisha kazi zote zinakidhi mahitaji ya udhibiti na sera mahususi za eneo.
Nyaraka
Kudumisha rekodi na ripoti sahihi za kiufundi na za wakati halisi kupitia PDA au mifumo ya usimamizi wa huduma ili kutoa uwazi kwa wateja wetu.
Technical Operations Engineer
Newcastle upon Tyne, Uingereza
Kitambulisho cha kazi : 9948
Jamii ya kazi : Inafanya kazi
Mahali : Newcastle upon Tyne, Uingereza
Tarehe iliyochapishwa :
07/08/2026
Tarehe ya kufunga :
26/07/2026
We are looking for a talented and experienced Technical Operations Engineer to join our team working full time in our Newcastle office. The successful candidate will join a team of Engineers responsible for End user equipment configuration and deployment as well as Server and Network infrastructure monitoring to maintain maximum availability. The role requires excellent communication skills to minimise user downtime through direct support and handling incoming calls on a major incident phone line. There is a strong focus on the provision of IT support services to the business and its customers, specifically in the areas of incident management and service request provision.
Key Responsibilities:
- Participate in a 24/7 shift rota. Working 4 on 4 off, 12 hour shifts.
- Build, support and administration of Chromebook, PC and Laptop hardware across the business.
- Build, support and administration of Mobile devices across the business.
- Provide second-line support to users of G4S supported applications.
- Provide second-line support to users of 3rd party supported applications .
- Administration of an escalation phone line for critical incidents.
- Management of critical incidents from 1st report through to resolution.
- Perform general application systems administration for G4S supported applications.
- Perform daily monitoring tasks to maintain system uptime.
- Liaise with users to understand, document and manage their requirements and issues to resolution.
- Work with the IT Development Team to test new IT solutions.
- Provide technical IT support and guidance to the Projects Team.
- Provide data extracts to the business to support sales and tender documentation.
- Manage IT DR and BCP processes.
- Manage and host internal IT Forums.
- Identify new and appropriate technologies to support G4S.
- Able to learn new skills quickly and effectively through personal learning and development and in house business training.
- Assist with Field support duties if/when required.
Essential skills and knowledge:
- Hold a recognised IT certificate or have relevant experience working within a support environment.
- Good communication and planning skills
- Laptop, Desktop troubleshooting and repair experience.
- Experience supporting ChromeOS and Windows Operating Systems.
- Able to support Microsoft Office
- Experience of Antivirus packages
- Experience of troubleshooting Mobile Operating Systems (Android, IOS)
- Experience Troubleshooting Network printers and print servers.
- Experience with Remote access tools (using RDP, Remote assistance or other 3rd Party tools) to help remote users.
Desirable skills and knowledge:
- Hold a full UK Driving Licence.
- An understanding of Google Workspace applications.
- Mobile Device Manager experience.
- Knowledge of Powershell, VBscript and/or batch file scripting.
- Understanding of Monitoring and Alerting systems.
- Knowledge and understanding of ITIL best practices.
- General understanding of Cloud hosted environments and technologies.
- General understanding of TCP/IP Networks.
- Experience troubleshooting and maintaining Server operating systems.
- An understanding of Active Directory Services.
- An understanding of NTFS permissions.
Please note, this role requires SC clearance which means you must have lived in the UK consecutively for the last 5 years.
The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com. *Total workforce includes employees and subcontractors.
G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.
We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.
Zawadi na faida
Manufaa yetu hutofautiana kutoka nchi hadi nchi na jukumu hadi jukumu na zimeundwa ili kuhakikisha wafanyikazi wetu wanapata vitu wanavyohitaji ili kustawi ndani na nje ya kazi. Hii ni pamoja na mafunzo ya kazini, njia za kazi kwa usimamizi na anuwai ya faida kulingana na maeneo kote ulimwenguni.
Mafunzo na Maendeleo
Tunaendelea kuwekeza katika mafunzo na maendeleo ya wafanyikazi wetu ili waweze kufikia uwezo wao kamili.
Fidia ya zawadi
Mshahara wa msingi wa ushindani pamoja na fursa za posho za muda wa ziada na za simu.
Kukuza kutoka ndani ya utamaduni
Katika G4S tunajivunia kukuza ukuzaji kutoka ndani ya tamaduni.
Maudhui yanayohusiana
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Gundua taaluma za G4S huko UropaGundua fursa za kusisimua za kazi katika G4S huko Uropa. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S huko Asia Mashariki ya Kati
Gundua fursa za kusisimua za kazi katika G4S huko Asia Mashariki ya Kati. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Huduma za Usalama katika G4S
Gundua taaluma za usalama zinazothawabisha katika G4S. Jiunge na timu zetu za wataalamu duniani kote ili kulinda jumuiya na kutoa suluhu bunifu za usalama.
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Huduma za Pesa kwenye G4S
Gundua majukumu ya kusisimua ya Huduma za Pesa katika G4S. Jiunge na timu yetu ya ubunifu na uendeleze taaluma yako katika usimamizi na usalama wa pesa taslimu.
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Huduma za Utunzaji na Marekebisho katika G4S
Gundua majukumu yenye kuridhisha ya Utunzaji na Urekebishaji katika G4S. Jiunge na timu yetu ili kuimarisha usalama wa jamii na kuendesha masuluhisho bunifu ya utunzaji wa kijamii na haki.
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Usimamizi wa Vifaa katika G4S
Gundua kazi bora zaidi za Usimamizi wa Vifaa katika G4S. Jiunge na timu yetu ya kibunifu na uendeshe ubora katika utendakazi salama na wenye ufanisi.
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Majukumu ya Kiutendaji na Utendaji katika G4S
Gundua anuwai ya majukumu na fursa za utendaji katika G4S, kutoka IT, Utawala na Utumishi hadi Usimamizi wa Miradi, Fedha na Huduma kwa Wateja.
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Manufaa ya Wafanyikazi katika G4S
Gundua manufaa yetu ya kina, kutoka kwa maendeleo ya kitaaluma hadi afya na ustawi. Katika G4S, tunataka watu wetu kustawi na kufikia uwezo wao.
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Gundua taaluma za G4S barani Afrika
Gundua fursa za kusisimua za kazi katika G4S barani Afrika. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S katika Amerika ya Kusini
Gundua fursa za kusisimua za kazi katika G4S katika Amerika ya Kusini. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Gundua taaluma za G4S nchini Uingereza na Ayalandi
Gundua fursa za kusisimua za kazi katika G4S nchini Uingereza na Ayalandi. Tafuta nafasi za kazi, weka arifa na utume ombi sasa ili ujiunge na kiongozi wa kimataifa katika masuala ya usalama.
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Afya na Usalama katika G4S
Usalama na ustawi wa wafanyikazi wetu ndio dhamana kuu ya G4S. Kuweka viwango vya juu zaidi vya usalama katika sekta yetu yote huwaweka wenzetu salama.
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Kujifunza na Ukuzaji wa Kazi katika G4S
Katika G4S tunajitahidi kukuza utamaduni wa maendeleo endelevu na kuhimiza watu katika viwango vyote kukuza ujuzi wao na kufikia uwezo wao kamili.
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Vidokezo vya Kuajiri na Maswali Yanayoulizwa Mara kwa Mara Kwa Mchakato Wetu wa Kutuma Maombi
Pata maelezo zaidi kuhusu mchakato wa maombi ya G4S. Ili kukusaidia katika safari yako, tumekusanya maswali yanayoulizwa sana na waombaji wetu.
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Utamaduni na Umilikaji katika G4S
Kuwekeza katika utamaduni wa kujumuika huchangia mafanikio yetu - kuimarisha maendeleo ya kazi, kulinda jamii, na masuluhisho ya kiubunifu katika timu yetu ya kimataifa.
