Inception Administrator
Midrand, Afrika Kusini
Kitambulisho cha kazi : 32713
Jamii ya kazi : Inafanya kazi
Mahali : Midrand, Afrika Kusini
Tarehe iliyochapishwa :
N/A
Tarehe ya kufunga :
Main Purpose of the Job
The primary purpose of this position is to accurately capture and maintain load-related information within the relevant business systems. The role also involves performing a range of administrative tasks related to onboarding new customers, as well as updating and verifying existing customer data to ensure consistency, accuracy, and compliance across all operational platforms. Additionally, the position supports overall data integrity and contributes to efficient workflow processes within the administrative and logistics functions.
Site Inspections
Initiate client calls to arrange site inspections, confirming mutually convenient dates and times.
Record detailed information for each site inspection, capturing all relevant data and observations.
Monitor the status of ongoing inspections and promptly address any issues or delays.
Distribute finalized site inspection reports to the designated vendor and communicate the results of the inspection.
Maintain the Site Inspection sheet by consistently updating it with accurate and current information.
Communication to Clients and Vendors
Inform clients about the scheduled installation date and provide a courtesy call one day prior to installation to confirm arrangements and answer any queries.
Manage and maintain relevant WhatsApp groups by facilitating communication, sharing important updates, and addressing inquiries or concerns.
CIT Management
Send CIT (Critical Incident Team) notifications and reminders to the relevant team members regarding the start of service.
Ordering of devices
Coordinate with authorities and forward necessary documentation to dispatch personnel for the timely loading of ABMs (Automated Banking
Machines) as required.
Standard Operating Procedure
To Ensure that the Business Information is appropriately protected by following the below recorded Policies:
Info Security Policy
Acceptable use Policy
Crisis Management Plan
Password requirements
Distribute safety information as and when required
Inception Policy and Procedures
G4S Deposita Clean Desk Policy
Health and Safety
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Attend safety education and refresher programs
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Qualification and Experience
Grade 12 / Matric Equivalent
A relevant tertiary qualification, such as a National Diploma in Business Administration or an equivalent qualification in a related field
A minimum of 2 years’ proven administrative experience, preferably within a corporate or business environment
Skills and Attributes
Proficient Computer Literacy (Google Workspace / Microsoft Office)
Strong organizational and time management skills
Attention to detail
Proficiency in MS Office Suite (Word, Excel, Outlook)
Excellent written and verbal communication abilities.
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