Operational Support Officer
Велингборо, Велика Британија
Are you looking for a stable and fulfilling career within a dedicated team? Join G4S Care and Rehabilitation Services at HMP Five Wells, Wellingborough as an Operational Support Officer.
If you are interested in a career path that focuses on the wellbeing of others but aren’t sure where to start, this is a wonderful opportunity to grow within a supportive environment. The role of an Operational Support Officer is a valuable first step into a successful and committed career where you can truly thrive.
Our Environment:
HMP Five Wells located in Wellingborough, is the UK’s first purpose-built, resettlement Prison, providing modern facilities, access to training, education, industrial type employment, interventions and physical health and wellbeing initiatives for Prisoners in our care.
At HMP Five Wells we aim to provide all prisoners with a platform to change their lives. We promote a community culture where prisoners will be able to assist the management team to establish projects, processes and forums that meet the needs of the population.
We try to recognise the skills, talents and abilities of the prisoners and empower those who can lead by example and inspire others to change their mind-set.
The Role:
In this essential full-time, permanent position (40 hours per week), you will help coordinate the daily activities that keep our community running smoothly. Key responsibilities include:
- Supporting the safety of the site through attentive monitoring of CCTV and communication networks.
- Welcoming and assisting visitors, ensuring all safety protocols are followed with care and professionalism.
- Issuing keys, tallies, and radios, and ensuring security keys are not removed from the Prison.
- Facilitating the smooth and organised movement of people throughout the facility.
- Handling telephone enquiries with a helpful and considerate approach.
- Assisting contractors and visitors with the necessary documentation and safety checks before they enter.
- Ensuring the Visitors Centre remains a welcoming and secure space for families and guests.
What We Offer:
- Competitive Salary: starting £29,107.22 per annum
- Hours: 40 hours per week, working various shifts
- Supportive Benefits: Company Pension, free on-site parking, on-site canteen, and High Street Shop discounts.
- Professional Development: We provide ongoing training to help you grow. Future opportunities could include transitioning into a Prison Custody Officer role. Whenever you are ready, this could be the next step in your career.A stable, friendly, and collaborative working environment where team support is at the heart of everything we do.
Is this role for you?
We are looking for individuals who are dependable, empathetic, and possess excellent communication skills to support our diverse team and community.
What We Offer
G4S provides a secure, supportive, and professional working environment, coupled with comprehensive training and development opportunities to foster career growth.
More about us
Diversity, Equality and Inclusion is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process
For more information on HMP Five Wells please visit, https://hmpfivewells.co.uk/
G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and His Majesty’s Prison and Probation Service and are exempt from the Rehabilitation of Offenders Act.
You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.
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