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Employee Support Coordinator

Employee Support Coordinator

Združeno kraljestvo (V. Britanija in S. Irska)

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ID opravila: 9453
Kategorija delovnega mesta: Funkcionalno
Lokacija: Združeno kraljestvo (V. Britanija in S. Irska)
Datum objave: 22/05/2026
Datum zaključka: 06/12/2026
Razišči Lokacijo

Reporting to the Tesco Account Director, this role will focus on providing a high level of support to Operations with regards to the compliance of performance management, specifically dedicated to the Tesco guarding contract.

KEY TASKS AND RESPONSIBILITIES:

  • Providing a high level of administrative support for the coordination of employee investigations and performance management.

  • Reviewing and investigating performance management concerns ensuring relevant evidence is collated in a timely manner.

  • Arranging, planning and conducting investigations with employees and preparing detailed reports for cases escalated through the performance management process, ensuring timelines are not exceeded. 

  • Answering internal and external telephone calls and emails regarding performance management, responding to and updating Stakeholders or escalating where appropriate.

  • Liaising with the Human Resources department and communicating with the wider business regarding the progress of performance management cases, reporting any concerns where appropriate.

  • Assisting Management, when required, with all administrative elements of performance management.

  • Ensuring internal bespoke systems are accurately maintained and updated with relevant information.

  • Complying with GDPR regulations in relation to confidential documentation and storage of personal employee information and communication.

  • Performing any other tasks identified by your Line Manager.

RELEVANT SKILLS AND EXPERIENCE:

  • Strong administration skills, previously gained in a fast paced environment

  • Previous experience working in a customer service/service focused environment

  • Exceptional Eye for detail and accuracy with a double check mentality

  • Excellent written & verbal communication skills, dealing with employees and managers

  • A good understanding of GDPR in practice


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