Expression of Interest - Workforce Planning Coordinator

* Please note: This advertisement is an Expression of Interest for upcoming opportunities within G4S Government Services.

What G4S can offer you

• Attractive salary package plus superannuation, with salary packaging options.
• Be the primary point of contact for workforce management and planning across a broad range of stakeholders.
• Join a supportive team delivering essential support.
• Opportunities for learning and career development.

About the role and team

We are seeking a proactive and detail-oriented Workforce Planning Coordinator to join the G4S Government Services team.

In the role you will provide comprehensive workforce management support, primarily focusing on accurate and timely payroll-related processes, roster management, and employee data maintenance.

As the central point of contact you will manage pay, leave, and contracted hours inquiries with precision and care. This role demands exceptional stakeholder management skills, as you will be collaborating daily with diverse teams spread across Australia.

In the role you will

• Create and maintain accurate and efficient rosters, address roster conflicts, adjust shifts as needed.
• Support contracts and internal stakeholders in maintaining accurate timesheets and ensuring compliance with agreements and policies.
• Serve as the primary contact for all communication related to schedules, pay, leave, and general inquiries from employees and other stakeholders.
• Monitor and process fortnightly pay period close requirements.
• Provide advice and resolutions for a broad range of UKG-related queries.
• Provide coverage for leave and possible ad hoc support in broader business areas.
• Provide ongoing administration and support.

What we're looking for

• Experience using UKG is highly desirable.
• An understanding of award interpretation and industrial relations.
• Previous experience in a similar role ideally working across the SSIA.
• Experience with rostering with a strong focus on compliance.

The recruitment process

G4S runs a staged recruitment process which includes:

• Online Application: Start by submitting your CV.
• Initial Phone Call: If shortlisted, you'll have a quick call with our Talent Advisor, Mel, to discuss the role further.
• Interviews: We conduct a first-round interview (either in person or online), with a shorter second online interview for top candidates.
• Background & Reference Checks: Final steps include a National Police Check and reference checks.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.