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Case Worker

Case Worker

Bridgend, Reino Unido

ID da vaga : 11628
Categoria da vaga : Serviços de Cuidados e Reabilitação
Localização : Bridgend, Reino Unido
Data de publicação : 11/12/2026
Data de encerramento : 26/11/2026

Case Worker


HMP &YOI Parc, Bridgend, CR35 6AP


Salary: £27,026.69 per annum, full-time (40 hours per week), permanent.


Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to
High Street Shop discounts and ongoing training and development


About Us

G4S in Wales is a key provider of criminal justice services- operating in both the custodial and community sectors.  We pride ourselves on the quality of our provision and we consistently seek to work alongside and in partnership with a range of other providers in the voluntary (third), public and private sectors.


We have developed services which are focused on identifying ways to maximise positive impact and make the most effective use of available resources by working with other agencies on common objectives.  In this way we are increasingly able to meet wide ranging and complex needs in the most appropriate way.


We have a commitment to research, evaluation and review of evidence based initiatives.
We value and, where possible, contribute to research into reducing re-offending and therefore we recognise the importance of understanding the wider environment in which individuals operate and this informs us about how best to engage, support and help people with change.
We seek to employ people with drive and energy and a real interest in innovation and teamwork – working beyond traditional organisational boundaries.


About the Role

As a member of our substance misuse team, you will play a critical role in enabling people with complex and problematic substance misuse histories to build positive futures and healthy lifestyles, and focus on moving into active recovery. Your main focus will be holding a caseload of people with high intensity substance misuse needs. You will work collaboratively to enable them to achieve objectives set for their time in custody as well as capturing and communicating information relating to their safety and risk.


You will also play a key role in delivering our programme of holistic support on our dedicated units for people with significant substance misuse needs. We provide a range of interventions and activities which are collectively designed to ensure that each individual can engage in a treatment plan that meets their needs, with options including CBT based group work, physical exercise programmes, yoga, mindfulness based activities, creative writing, and diversionary activities.


We are looking for candidates who believe in a positive psychology approach and firmly believe that people can change. The environment and the role can be challenging but we strive to support people at Parc to focus on improving their wellbeing, and building good lives and positive futures.


Some of the key responsibilities for this role are:

  • Manage a diverse caseload of people residing at HMP Parc, taking responsibility for all substance misuse care planning processes such as assessing treatment need and readiness, treatment sequencing, goal planning, clinical treatment and ‘Through the gate’ provisions. 
  • Contribute to the delivery of the substance misuse support unit treatment programme, including facilitation of groups and organising/running activities, awareness events, and accredited programmes.

  • Ensure that risk information is communicated widely with other areas of the establishments and other key stakeholders such as probation, the police and community based substance misuse services.

  • Provide relevant information, advice and individual support to clients with the aim of reducing risk of harm to themselves, family, friends and the wider community; reducing the risk of overdose, spread of communicable diseases and lapse or relapse.

  • Contribute to assessing the risks, and minimising the effects of immediate danger, harm and abuse to substance users, and support individuals to review situations and actions after the immediate risk has passed, contributing to the ACCT process as appropriate.

About you

You will have excellent communication and organisational skills with good IT, report writing and note keeping skills. You will have a can-do attitude, along with an attention to detail. You will work collaboratively and openly whilst being a key member of the team.

You will be a dynamic and engaging individual with a good sense of humour, who shares our ethics and values and is prepared to work out of all CJ settings when required, including Police Stations.


You will also have Court duties, probation and prison visits, home visits and visit other Canol Centres.


You must hold a full driving licence and have access to your own transport with business insurance.


In return, you can expect to be rewarded by receiving a competitive salary, holiday entitlement, life assurance, company pension, comprehensive training and career development.


Please note that applicants must complete a 200 - 400 word statement outlining their suitability for the role and clearly outlining how your skills, experience and knowledge would apply to this post.  Please include this in your application.


We encourage applications from Welsh speaking candidates.


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.


G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.


Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office.


You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.


G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.


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