Service Desk Administrator
Dublin, Ireland
ID ya ntchito : 9030
Gulu la ntchito : Zogwira ntchito
Malo : Dublin, Ireland
Tsiku lotumizidwa :
17/04/2026
Tsiku lotseka :
30/08/2026
Service Coordinator – Fire & Security Systems
Location: Dublin
Salary: €35000 - €37000
G4S Secure Solutions is seeking an organized and proactive Service Coordinator to manage the daily field service operations within our Fire & Security Systems division. In this fast-paced, compliance-driven role, you will act as the vital link between our engineers, sales teams, and clients. Your primary focus will be coordinating complex engineer schedules, ensuring rapid service delivery, and managing the billing workflow to maintain high customer satisfaction and strict financial accuracy.
Key Responsibilities
Scheduling & Dispatch Operations
- Engineer Coordination: Plan and schedule reactive maintenance, routine servicing, and commissioning tasks in line with customer agreements.
- Incident Response: Handle incoming customer calls and emails, accurately diagnose problems, and dispatch the appropriate engineer.
- Stakeholder Liaison: Serve as a central communication point for Field Engineers, Business Development Managers, and Customers.
- Monitoring Integration: Collaborate with the external Monitoring Centre to handle system alerts and operational updates.
Commercial & Financial Administration
- Workflow Billing: Process engineers' work reports, manage purchase order (PO) requests, and generate accurate sales orders.
- Contract Management: Initiate, update, and maintain comprehensive records for all active customer service contracts.
- Documentation Management: Deliver necessary technical reports, compliance certifications, and project updates directly to customers.
Team Support & Strategic Reporting
- Business Intelligence: Extract system data to provide management with actionable reports for strategic and operational planning.
- Cross-Functional Support: Provide backup administrative assistance and assist the broader sales and installation teams as required.
- Brand Advocacy: Promote the complete suite of G4S Secure Solutions security products and services to clients.
About You
- Communication: Exceptional interpersonal and communication skills with a confident phone manner.
- Organization: Proven planning, time management, and organizational skills to handle a busy workload.
- Problem-Solving: Strong critical-thinking ability to resolve scheduling conflicts and operational bottlenecks.
- Execution: Highly resilient and capable of working to tight deadlines in a fast-paced environment.
- Attributes: Flexible, highly customer-focused, and fiercely driven to achieve operational results.
Zogwirizana nazo
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Onani ntchito za G4S ku EuropeDziwani mwayi wosangalatsa wantchito ku G4S ku Europe. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Asia Middle East
Dziwani mwayi wosangalatsa wantchito ku G4S ku Asia Middle East. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Security Services ku G4S
Onani ntchito zopindulitsa zachitetezo pa G4S. Lowani nawo magulu athu a akatswiri padziko lonse lapansi kuti muteteze madera ndikupereka mayankho achitetezo apamwamba.
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Cash Solutions pa G4S
Onani maudindo osangalatsa a Cash Solutions pa G4S. Lowani nawo gulu lathu laukadaulo ndikupititsa patsogolo ntchito yanu yosamalira ndalama ndi chitetezo.
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Ku samala ndi ku kozatso ku G4S
Onani maudindo opindulitsa a Ku samala ndi ku kozatso pa G4S. Lowani nawo gulu lathu kuti mulimbikitse chitetezo cha anthu ammudzi ndikuwongolera njira zopezera chisamaliro komanso chilungamo.
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Facilities Management ku G4S
Onani ntchito zapamwamba za Facilities Management pa G4S. Lowani nawo gulu lathu laukadaulo ndikuwongolera kuchita bwino pantchito zotetezeka, zogwira mtima.
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Maudindo Ogwira Ntchito ndi Ogwira Ntchito ku G4S
Onani maudindo osiyanasiyana ogwira ntchito ndi mwayi pa G4S, kuchokera ku IT, Administration ndi HR mpaka Project Management, Finance ndi Customer Service.
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Mapindu a Ogwira Ntchito ku G4S
Dziwani zambiri za phindu lathu, kuyambira pa chitukuko cha akatswiri kupita ku thanzi ndi thanzi. Ku G4S, tikufuna kuti anthu athu achite bwino komanso akwaniritse zomwe angathe.
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Onani ntchito za G4S ku Africa
Dziwani mwayi wosangalatsa wantchito ku G4S ku Africa. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku Latin America
Dziwani mwayi wosangalatsa wantchito ku G4S ku Latin America. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Onani ntchito za G4S ku UK & Ireland
Dziwani mwayi wosangalatsa wantchito ku G4S ku UK & Ireland. Sakani mwayi wantchito, khazikitsani zidziwitso ndikugwiritsa ntchito tsopano kuti mulowe nawo mtsogoleri wapadziko lonse wachitetezo.
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Zaumoyo & Chitetezo ku G4S
Chitetezo ndi moyo wabwino wa ogwira ntchito athu ndiye chinsinsi cha G4S. Kukhazikitsa miyezo yapamwamba kwambiri yachitetezo pamakampani athu onse kumapangitsa anzathu kukhala otetezeka.
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Learning & Career Development ku G4S
Ku G4S timayesetsa kulimbikitsa chikhalidwe chachitukuko chopitilira ndikulimbikitsa anthu pamlingo uliwonse kuti akule luso lawo ndikukwaniritsa zomwe angathe.
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Maupangiri Olemba Ganyu Ndi Mafunso Ofunsidwa Pankhani Yofunsira
Dziwani zambiri za njira yofunsira G4S. Kuti tikuthandizeni paulendo wanu, taphatikiza mafunso omwe amafunsidwa kwambiri ndi omwe amatifunsira.
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Chikhalidwe ndi Kukhala pa G4S
Kuyika ndalama mu chikhalidwe chofuna kukhala ogwirizana kumabweretsa chipambano chathu - kupititsa patsogolo chitukuko cha ntchito, kuteteza anthu ammudzi, ndi zothetsera zatsopano pagulu lathu lapadziko lonse lapansi.
