Assignment Manager
India
Are you a seasoned security professional with a track record of managing high-stakes operations? G4S India is looking for an Assignment Manager to spearhead physical security for our high-profile client sites. This is a critical leadership role that bridges the gap between ground-level execution and corporate strategy.
The Role
As the Assignment Manager, you will own the end-to-end security delivery. You aren't just overseeing guards; you are managing a sophisticated ecosystem of personnel, technology, and client expectations.
Key Responsibilities
1. Operational Excellence & Leadership
Deployment: Manage daily personnel deployment, shift scheduling, and site-specific SOP compliance.
Standards: Conduct briefings on grooming, discipline, and attendance; perform surprise night inspections to ensure 24/7 readiness.
Control: Oversee internal/perimeter patrolling, access control for restricted zones (Labs/Data Centers), and visitor/vendor management.
Training: Lead weekly security drills and refresher training sessions for on-site teams.
2. Technical Systems & Audit
Uptime Management: Ensure 100% functionality of CCTV, Access Control, and FAPA systems.
Audits: Conduct regular badge, workstation, and access key audits.
Coordination: Work with facility teams and AMC partners for system maintenance and e-portal approvals.
3. Crisis & Incident Management
Serve as the first escalation point for medical emergencies, duress alerts, and breaches.
Liaise with the EMEIA SOC for remote monitoring and video retrieval.
Prepare detailed incident reports and implement CAPAs (Corrective and Preventive Actions).
4. Stakeholder & Backend Management
Client Relations: Act as the primary point of contact for client queries, attending virtual sync-ups for Pan-India operations.
G4S Backend: Manage payroll data, insurance, uniform issuance, and attendance records for the security force.
Reporting: Deliver daily, weekly, and monthly MIS reports covering alarms, incident logs, and vendor performance.
Candidate Profile
Minimum Requirements:
Education: Graduate in any discipline (Mandatory).
Experience: 5–10 years in security operations management.
Context: Prior experience in multinational corporate environments (specifically the IT sector) is highly advantageous.
Language: Impeccable fluency in spoken and written English. Clarity, grammar, and pronunciation are strictly mandatory and will be tested.
Technical & Behavioral Competencies:
Proficiency in Microsoft Office, e-Approval portals, and surveillance tech.
Strong leadership ethics and the ability to remain calm under extreme pressure.
High attention to detail regarding documentation and reporting SLAs.
Zogwirizana nazo
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