Job Description – Security Operations Specialist

Position Title: Security Operations Specialist
Employer: G4S Secure Solutions India (Payroll)
Work Location: South India – Corporate Client Site
Compensation: ₹12–15 LPA (depending on experience and fit)
Reporting Line: Regional Security Leadership (Client & G4S)
Employment Type: Full-time, Permanent

About the Role

The Security Operations Specialist will be responsible for leading and strengthening the corporate security framework for a large US multinational client. The role requires a balanced mix of strategic foresight, hands-on operational leadership, and audit readiness, ensuring compliance with global standards while aligning with local laws and business realities.

The position is senior within the overall security apparatus and demands someone who has successfully worked in corporate environments of IT or financial services MNCs. The incumbent will act as a key liaison between the client, G4S, international audit teams, and government authorities, ensuring business continuity and uncompromising standards of safety and compliance.

Key Responsibilities

1. Physical Security & Operations Leadership

• Lead daily security operations across assigned client facilities in South India.
   
• Establish, implement, and enforce corporate-level SOPs, ensuring consistency across all sites.
   
• Maintain a strong visible presence, routinely inspecting sites and correcting operational gaps.
   
• Oversee vendor staff deployment, access control systems, perimeter protection, and emergency response mechanisms.
   

2. GSOC (Global Security Operations Centre) Oversight

• Direct and guide GSOC analysts/operators in real-time monitoring, incident detection, and escalation protocols.
   
• Ensure smooth functioning of GSOC systems (CCTV, access control, alarms, incident reporting tools, Genetec, Everbridge, Ontic, ServiceNow, or equivalents).
   
• Review dashboards, incident reports, and escalation trails to assure timeliness and accuracy.
   
• Drive continuous improvements in GSOC processes and crisis communication.
   

3. Audit & Compliance Readiness

• Maintain 24/7 audit readiness for surprise international audits by client global teams.
   
• Ensure compliance with global corporate standards, ISO, PCI-DSS, GDPR, and other relevant frameworks.
   
• Maintain and document evidence of compliance, corrective actions, and risk mitigation.
   
• Serve as the audit focal point for all security-related queries and clarifications.
   

4. Government Liaison & Regulatory Engagement

• Build strong working relationships with local police, fire, intelligence, and regulatory authorities.
   
• Ensure all statutory licenses, permissions, and reports are updated and compliant.
   
• Support the client in case of legal, regulatory, or emergency inspections.
   
• Act as the official representative of client security operations with government bodies when required.
   

5. Risk Management & Strategic Planning

• Conduct regular threat, risk, and vulnerability assessments across sites.
   
• Develop mitigation strategies aligned with both client expectations and local realities.
   
• Lead tabletop exercises, crisis simulations, and emergency drills.
   
• Provide forward-looking security intelligence to client leadership.
   

6. Leadership & Team Development

• Lead a team of on-site security managers, supervisors, and GSOC staff.
   
• Mentor and coach team members, setting measurable goals and performance standards.
   
• Foster a culture of integrity, teamwork, and accountability.
   
• Ensure succession planning and continuous capability development within the team.
   

Key Deliverables / KPIs

• Zero non-conformities in international audits and compliance inspections.
   
• Effective risk assessments conducted and documented quarterly.
   
• 100% statutory compliance with all local government/security regulations.
   
• Timely and accurate incident response with escalation to client leadership.
   
• High employee engagement and low attrition rates in the security team.
   
• Demonstrated cost efficiency in managing vendors and resources without compromising security quality.
   

Candidate Requirements

Education

• Bachelor’s degree in any discipline (mandatory).
   
• Professional certifications strongly preferred: CPP, PSP, CISSP, CISM, CFE, or equivalent.
   

Experience

• Minimum 10–12 years of experience in corporate security, preferably with US-based IT or financial services MNCs.
   
• Demonstrated ability to handle GSOC operations, international audits, and government liaisoning.
   
• Experience in leading medium-to-large teams and managing vendor contracts.
   

Technical Competencies

• Strong knowledge of physical security systems (access control, CCTV, perimeter security, fire safety, visitor management).
   
• Hands-on exposure to GSOC operations, including use of incident management platforms.
   
• Solid grasp of international security standards and audit practices.
   
• Working knowledge of crisis management, business continuity, and emergency planning.
   

Leadership Competencies

• Proven track record of leading diverse teams across multiple sites.
   
• Strong strategic and analytical thinking abilities.
   
• Excellent communication, negotiation, and stakeholder engagement skills.
   
• Ability to work under pressure, balance competing priorities, and maintain composure.
   

Personal Attributes

• Ethical, dependable, and trustworthy.
   
• Team-spirited with a collaborative outlook.
   
• Proactive, with a “solutions-first” mindset.
   
• Culturally sensitive and adaptable to global corporate environments.
   

What We Offer

• A senior opportunity to lead and shape security operations for a global Fortune 500 client in South India.
   
• Competitive salary: ₹12–15 LPA.
   
• Career growth with G4S Secure Solutions – a global leader in integrated security.
   
• Exposure to international security practices, audits, and leadership forums.
   

How to Apply / Contact

Contact Person: Abhay Mulik
Email: Abhay.mulik@in.g4s.com
WhatsApp: +91 91136 27282

Interested candidates should submit their CVs with a cover note highlighting their experience in:

1. GSOC and physical security operations.
    
2. Handling of international audits.
    
3. Government/agency liaisoning.
    
4. Leadership of security teams in IT/Financial MNC environments.