County Court - Control Room Operator
Melbourne, Australia
What G4S can offer you:
Full time, ongoing permanent work | 7-Day fortnight roster
On-site staff parking provided & steps from public transport
Uncapped $500 bonuses for referring someone that becomes a G4S employee
Comprehensive and fully paid training + ongoing development
About the role and team:
We are seeking a Control Room Operator to join our County Court team working within the Control Room / Security Command Centre (SCC). The purpose of the role is to maintain operational capability by providing shift coverage across our entire roster. In this full-time relief role, you will maintain uninterrupted facility oversight by covering planned leave and shift rotations. Working a 7 day fortnight roster, you must be available for 12-hour day and night shifts (6:30 AM or 6:30 PM starts), including weekend coverage.
You'll be responsible for:
Actively monitoring CCTV systems, platforms, and fire, door, and technical alarm panels.
Dispatching roving security officers to alarm activations and maintaining continuous 24/7 facility monitoring.
Managing after-hours access control, including sally port operations, loading bay access, pass issuance.
Acting as the central escalation point for emergencies in accordance with the site Emergency Management Plan.
Maintaining detailed incident logbooks, and reporting operational events.
Executing high-volume data entry to input, update, and manage records across internal databases and company software.
What we're looking for:
Valid Victorian Security License and current First Aid & CPR Certificate.
Strong computer literacy across monitoring software, alarm panels, and multi-channel radio networks.
Strong emergency response skills, clear written and verbal communication, and proven ability to multi-task under pressure.
Control room experience preferred, not essential.
The recruitment process:
Once you've applied online, shortlisted applicants will have a quick 10-minute phone call with our Talent Advisor, Mel, to learn more about the role.
Two interview rounds: an initial online video interview via Google Meet, followed by an in-person interview that includes a brief tour of the control room and a team meet-and-greet.
If successful after the interview, the G4S Talent Acquisition team will email you a series of items to complete and return: Your ID and relevant qualifications, national police check & reference check form. You will also need to complete and pass a pre-employment medical assessment.
**Ready to join the team? Applications close on 3 September 2026 - please apply with your resume!
About G4S Australia and New Zealand
G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.
For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.
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