Assistant Operation Manager (Security Industry)

Responsibilities:

• Lead the Operations Officers and Schedulers to achieve the operational management objectives of the division;
• Deliver high quality of services to customers and handling complaints;
• Deliver effective security solutions to satisfy customer needs;
• Monitor the manpower scheduling to ensure they are deployed in a cost effective manner;
• Make operational decisions on manpower posting;
• Manage all front-line staff in his or her division and be responsible for all staff related matters;
• Set up and execute training plan for front-line officers;
• Proactively deploy staff retention strategies to the division
• Ensure compliance with all relevant company policies and procedures;

Requirements :

• Proficiency in spoken and written Chinese and English 
• Proficiency in computer applications (etc Chrome Office / MS Office)
• Higher Diploma / Associate Degree holder or above or any equivalent academic qualification
• Holder of valid HK driving license no.1
• Minimum 2 years' experience in Security / Disciplinary Force ; with at least 1 year in people management experience
• Candidates with more experience will be considered as Operations Manager.