Assignment Manager

Are you a seasoned security professional with a track record of managing high-stakes operations? G4S India is looking for an Assignment Manager to spearhead physical security for our high-profile client sites. This is a critical leadership role that bridges the gap between ground-level execution and corporate strategy.

The Role

As the Assignment Manager, you will own the end-to-end security delivery. You aren't just overseeing guards; you are managing a sophisticated ecosystem of personnel, technology, and client expectations. 

Key Responsibilities

1. Operational Excellence & Leadership

• Deployment: Manage daily personnel deployment, shift scheduling, and site-specific SOP compliance.

• Standards: Conduct briefings on grooming, discipline, and attendance; perform surprise night inspections to ensure 24/7 readiness.

• Control: Oversee internal/perimeter patrolling, access control for restricted zones (Labs/Data Centers), and visitor/vendor management.

• Training: Lead weekly security drills and refresher training sessions for on-site teams.

2. Technical Systems & Audit

• Uptime Management: Ensure 100% functionality of CCTV, Access Control, and FAPA systems.

• Audits: Conduct regular badge, workstation, and access key audits.

• Coordination: Work with facility teams and AMC partners for system maintenance and e-portal approvals.

3. Crisis & Incident Management

• Serve as the first escalation point for medical emergencies, duress alerts, and breaches.

• Liaise with the EMEIA SOC for remote monitoring and video retrieval.

• Prepare detailed incident reports and implement CAPAs (Corrective and Preventive Actions).

4. Stakeholder & Backend Management

• Client Relations: Act as the primary point of contact for client queries, attending virtual sync-ups for Pan-India operations.

• G4S Backend: Manage payroll data, insurance, uniform issuance, and attendance records for the security force.

• Reporting: Deliver daily, weekly, and monthly MIS reports covering alarms, incident logs, and vendor performance.

Candidate Profile

Minimum Requirements:

• Education: Graduate in any discipline (Mandatory).

• Experience: 5–10 years in security operations management.

• Context: Prior experience in multinational corporate environments (specifically the IT sector) is highly advantageous.

• Language: Impeccable fluency in spoken and written English. Clarity, grammar, and pronunciation are strictly mandatory and will be tested.

Technical & Behavioral Competencies:

• Proficiency in Microsoft Office, e-Approval portals, and surveillance tech.

• Strong leadership ethics and the ability to remain calm under extreme pressure.

• High attention to detail regarding documentation and reporting SLAs.