Junior Technician

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Junior Technician based at our operations in Witbank, Mpumalanga Reporting to the Regional Technical Manager

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Junior Technician plays within a successful business unit. At G4S, we pride ourselves on being Agile, Reliable, Innovative, Caring, and committed to Teamwork, Safety, and Integrity so the incumbent will be expected to be results driven and to live the values of the organisation.

 Main Purpose of the Position

This role is responsible for the installation and maintenance of electronic security systems efficiently while maintaining quality standards, accurate contract administration, workplace safety, and positive client relations to support the region's operational and financial goals.

Key Performance Areas

Effective administration of the technology contract to ensure sound financial performance

• Adhere to the profitability of contracts with a focus on records and hours.

• Contract Margin administration:

• Billable hours

• Job Cards

• Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information

Effective management of operations

• Complete daily tasks with close monitoring of standards and hours of subordinates.

• Client retention and customer service levels

• Maintenance of positive customer relationships

• Quality Management/ Ops Process management – adherence to quality standard

Effective management of business development function

New business development:

• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year

• Participate in safety forums created by the company for example safety meetings and safety talks

• Report all safety incidents to the relevant people

• Discuss all safety incidents

• Follow-up on any activities assigned through safety meeting/committee/representative/management

• Attend safety education and refresher programs

• Comply with safety policies and procedures at the workplace

• Distribute safety information as and when required

• Wear protective clothing all the time

Ideal Candidate

Qualification and Experience

• Grade 12 / Matric Equivalent

• Valid Driver’s Licence

• Minimum 2-3 years Electronic Security Products, Installations and maintenance experience required

• Experience with regards to installation of the following systems:

I. CCTV

II. Access Control

III. Intruder Detection

IV. Fire Detection

V. Fire Suppression

Software Knowledge Level

• Knowledge of Time and Attendance.

• Knowledge of Access Control.

• Knowledge of CCTV

• Knowledge base on communication protocols i.e. TCP/IP.

• Basic Computer literacy and proficiency.

• Windows 98 / 2000/ XP / Vista /Windows 7

• MS Office Suite (Full)

Hardware Knowledge Level

• Knowledge of Time and Attendance Hardware

• Knowledge of Access Control Hardware.

• Knowledge of CCTV

• Knowledge of Alarms

• Knowledge of Electric Fencing

• Knowledge of Gate Motors

• Knowledge of Intercoms

• Knowledge of PA systems

• Knowledge base on communication protocol wiring i.e. CAT5.

Hardware knowledge on the following:

• CCTV

• Alarms

• Electric Fencing

• Access Control

• Gate Motors

• Intercom

• PA systems

Skills and Attributes

• Understanding the organizational environment

• Understanding the organization’s goals and objectives

• Dealing with changing circumstances

• Supporting and working with others

• Delivering objectives

• Dealing with complexity

• Acting professionally

• Delivering great customer service

• Communication (Written and Verbal)

Package Description:
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

We welcome applications from all suitably qualified candidates, but South African citizens will have a distinct advantage.