Field Technician
Welkom, Aferika Borwa
Package Description:
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:
Field Technician - G4S Deposita - Welkom, Free State - South Africa
Deposita SA, a world-renowned Cash Management Company specialising in Smart Solutions for Banking, Retail & Wholesale Sectors, has a vacancy in the Operations Department.
Reporting to the Operations Manager, the successful candidate will be responsible for installing, repairing, and maintaining ABM’s as well as docking stations.
The successful candidate should be a self-starter with a proven track record in maintaining company policy, adopting best practices, and exercising sound judgement to achieve the organisation's goals, and understanding the role technical support plays in a successful business unit. The incumbent will be expected to be results-driven and to live the values of the organisation.
Main Responsibilities:
1. Effective management of Installations and Maintenance
- Ensuring installations and deinstallation of ABM's are completed.
- Provide training to customers of new ABM.
- Maintain and install docking stations.
- Maintain ABM's and install new modifications.
2. Effective management of Operational Excellence
- Ensure that customers needs are attended to timeously.
- Workmanship is always at the highest level.
- SLAs to be completed according to the business arrangements.
- Maintain and care for equipment issued by the business.
- Collect faulty canisters from the cash centre for repair by the service centre.
- Monthly maintenance to be completed according to SLA agreements (98% per vendor).
- Correctly completing Call logging system (Journey) for reference, billing and stats.
3. Effective management of Client Retention
- Ensure that existing clients are satisfied with the operation of the devices by ensuring that effective training has been done on the devices.
4. Effective management of Customer Service
- Perform spot fixing on-site.
- Ensure technical call-outs are attended within time limits of SLA.
- Working extended hours when needed.
5. Health and Safety
- Participate in the design/ development/ review/ implementation and monitoring of each year's branch/region/national safety plans.
- Participate in safety forums created by the company for example safety meetings and safety talks.
- Report all safety incidents to the relevant people.
- Discuss all safety incidents on all levels.
- Follow-up on any activities through safety meetings/committee/representatives/management.
- Attend safety education and refresher programs.
- Comply with safety policies and procedures at the workplace.
- Distribute safety information as and when required.
- Wear protective clothing all the time.
Ideal Candidate:
1. Qualification & Technical Experience Required
- Grade 12 / NQF Level 4.
- A valid drivers license.
- Electrical skills.
- Technical skills.
2. Skills and Attributes
- Delivering great customer service.
- Sharing and cooperating.
- Dealing with challenging circumstances.
- Understanding the organizational environment.
- Attention to detail.
- Work under pressure.
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba GareBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4SBona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4SBona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4SBona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4SBona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4SBona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4SBona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa AforikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin AmerikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & IrelandBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4STshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4SKwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go IkopelaIthute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4SGo beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.