Employee Manager
Newcastle upon Tyne, United Kingdom of Great Britain and Northern Ireland
A new exciting opportunity to join our team as an Employee Manager in the North East of England. This role will be to provide operational support in line with branch development plans and retention of Security Officers. You will be responsible for providing operational support in line with branch development plans and budgets optimising branch profitability through the correct management and retention of Security Officers. To ensure the effectiveness of the regional team through responsibilities and participation in initiatives that support the development of the contract
What you will be doing:
Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer’s expectation and within budgetary guidelines
Ensure that working hours of all employees are managed within individual contract specification and also within WTD or any other legislative guidelines
Ensure that all officers are suitably trained and have adequate site instructions to carry out the required duties
Conduct regular out of hour visits as agreed with the Contract Manager
Maintain and monitor all training for Security Officers
Take appropriate corrective action to address performance and behavioural issues. Conduct a full investigation and present the facts for decision makers to act accordingly
Maintain relevant and up to date employee information on G4S systems, including data required for correct completion of Employee Details and Exceptions report
Identify and nominate excellent performance through the Core Values and Star of the Month recognition schemes
Act as first line escalation to all incidents on client sites
Employee Welfare
Actively participate in and resolve, as appropriate, any officer issues. Ensure that tele contact performance is managed and corrective action taken when applicable, to achieve company standards
Assist, as required, the recruitment process by conducting second line interviews with potential recruits to ensure best fit within the work environment
Participation on the on call roster, responding to any missed book on/missed check calls/absenteeism using the branch escalation procedure to report any problems
Ensure that the induction process of new employees runs smoothly. This is to include conducting Induction training and onsite training prior to deployment when and where necessary and the relevant training matrix’s are to be completed
Conduct leaver interviews and capture reasons for an employee leaving the business.
Ensure that all officers wear appropriate uniform and PPE and that re issue is managed within budgetary guidelines
Company Procedure
Maintain on-site training records for all officers
Constantly review site work practice, seeking ongoing improvement and making recommendations for improvement to site Assignment Instructions
Maintain a safe work environment and ensure that Health & Safety assessments are relevant and up to date, reporting any issues identified to the the Contract Manager
What we are looking for:
Customer Focused with the ability to establish and maintain professional relationships
Knowledge of the Security Industry
IT and Technically competent
Basic financial awareness
Planning and organisation skills
Communication skill both verbal and written
Benefits:
Workplace pension scheme
Eyecare vouchers
Employee Discount Schemes
Refer a friend scheme
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba GareBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4SBona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4SBona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4SBona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4SBona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4SBona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4SBona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa AforikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin AmerikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & IrelandBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4STshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4SKwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go IkopelaIthute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4SGo beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.