Senior Ambulance Care Assistant
Sydenham Damerel, United Kingdom of Great Britain and Northern Ireland
Senior Ambulance Care Assistant – Patient Transport Services
Location: Lower Sydenham, London, SE26 5BA
£34,918.00 per annum
Permanent and Full Time (42.5 hours per week)
Make a Difference in Your Community
Are you a compassionate leader looking for a career that truly gives back? At G4S Patient Transport Services, we do more than just move people from A to B—we provide a lifeline. As a Senior Ambulance Care Assistant, you’ll be at the heart of a service that carries out over 350,000 vital NHS journeys every year, ensuring every patient receives safe, dignified, and high-quality care.
What You’ll Do
- Empower Your Team: Lead, coach, and inspire a dedicated group of operational staff to reach their full potential.
- Champion Excellence: Oversee daily operations to ensure every journey meets the highest clinical and safety standards.
- Drive Innovation: Identify best practices and implement improvements that maximise efficiency and patient comfort.
- Lead from the Front: Work alongside your colleagues as a flexible team member, maintaining high visibility and support.
- Strategic Support: Act as a key link to senior leadership, ensuring service continuity and operational readiness.
You will be required to ensure the seamless, high-quality, and safe day-to-day delivery of Patient Transport Services (PTS) operations by providing expert supervision and direction to operational staff, with a strong focus on maximising the efficiency of patient journeys and adherence to all clinical and contractual standards.
This role is a vital extension of the Senior Leadership Team, requiring the job holder to actively champion the business unit's strategic goals, targets, and values. As a Senior Ambulance Care Assistant you will serve as a key driver for continuous operational improvement by identifying best practices and implementing change across the team.
Furthermore, the role capability to deputise for the People & Standards Quality Manager (PQSM) when absent, undertaking necessary operational and managerial responsibilities to ensure uninterrupted service continuity and performance.</p>
What You Bring
- Essential: A Full UK manual driving licence and at least 2 years of driving experience.
- Leadership Qualities: Strong interpersonal skills and a common-sense approach to problem-solving.
- Empathy & Commitment: </strong>A genuine desire to help others and maintain high standards under pressure.
You should be calm under pressure, analytical, solution-focused, and committed to continuous improvement.
You must have excellent organisational and time management skills with the ability to manage competing priorities and attention to detail.
Excellent written and verbal communication skills are a must, as well as being able to demonstrate the ability to work to tight deadlines, maintain confidentiality, have the ability to prioritise workload, maintain high levels of accuracy and challenge where necessary.
We are looking for a highly motivated leader, with the ability to be resilient, confident with a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios.
A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Team.
Why Join G4S?
We believe our people are our greatest asset. When you join us, you’re joining a global leader that invests in you. From extensive training and clear progression paths to a focus on your mental and physical wellbeing, we are committed to helping you build a career you’re proud of.
More about us
Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.
G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.
At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such, we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.
Please note that these vacancies are subject to a checkable history and the strict vetting standards set by G4S and an Enhanced DBS check, which is funded by G4S. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.
G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.
Diteng tse di Amanang
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Bona ditiro tsa G4S kwa YuropaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Yuropa. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Asia & Botlhaba GareBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Asia & Botlhaba Gare. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Ditirelo tsa Tshireletso kwa G4SBona ditiro tsa tshireletso tse di busetsang kwa G4S. Kopanela le ditlhopha tsa rona tsa bomaitseanafo go ralala lefatshe go tshireletsa ditšhaba le go ntsha ditharabololo tsa tshireletso tse disha.
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Ditharabololo tsa Madi kwa G4SBona ditiro tsa Ditharabololo tsa Madi tse di kgatlhang kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tswelele ka tiro mo tsamaisong ya madi le tshireletso.
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Ditirelo tsa Tlhokomelo & Go Okwa kwa G4SBona ditiro tsa Tlhokomelo & Go Okwa tse di busetsang kwa G4S. Kopanela le setlhopha sa rona go tokafatsa tshireletso ya setšhaba le go ntsha ditharabololo tse disha tsa tlhokomelo le toka.
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Tsamaiso ya Mafelo kwa G4SBona ditiro tsa Tsamaiso ya Mafelo tse di kwa godimo kwa G4S. Kopanela le setlhopha sa rona se sesha mme o tlhomamisa go nna botoka mo ditirong tse di sireletsegileng le tse di nang le bokgoni.
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Ditiro tsa Tiro le Tirisano kwa G4SBona ditiro le ditshono tse dikgolo tsa tiro kwa G4S, go tswa go IT, Tsamaiso, le HR go ya go Tsamaiso ya Tiro, Ditshelete le Ditirelo tsa Bareki.
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Dineo tsa Badiruedi kwa G4SBona dineo tsa rona tse dikgolo, go tswa mo tlhabololong ya botaki go ya go botsogo. Kwa G4S, re batla gore batho ba rona ba atlege mme ba fitlhelele bokgoni jwa bone.
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Bona ditiro tsa G4S kwa AforikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Aforika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa Latin AmerikaBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa Latin Amerika. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Bona ditiro tsa G4S kwa UK & IrelandBona ditshono tsa tiro tse di kgatlhang kwa G4S kwa UK & Ireland. Senka ditshono tsa tiro, tlhomamisa ditlhagiso mme o ikope jaanong go kopanela le moetapele wa lefatshe lotlhe mo tshireletsong.
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Botsogo le Tshireletso kwa G4STshireletso le botsogo jwa babereki ba rona ke boleng jwa konokono jwa G4S. Go tlhomamisa maemo a a kwa godimo a tshireletso mo madirelong a rona go dira gore babereki ba rona ba sireletsege.
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Go Ithuta le Kgolo ya Tiro kwa G4SKwa G4S re leka ka natla go godisa setso sa tlhabololo e e tswelelang mme re kgothatse batho mo maemong otlhe go godisa bokgoni jwa bone le go fitlhelela bokgoni jwa bone jotlhe.
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Dintlha tsa Go Thapa le Dipotso tse di Botlhokwa ka Tsamaiso ya Go IkopelaIthute go feta ka tsamaiso ya go ikopela kwa G4S. Go go thusa mo loetong lwa gago, re kopantse dipotso tse di botlhokwa tse di bodiwang ke ba ba ikopelang.
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Ngwao le go Ikamanya kwa G4SGo beela mo ngwaong ya go ikamanya ke gone go dirang gore re atlege - go tokafatsa kgolo ya tiro, tshireletso ya setshaba, le ditharabololo tse disha mo setlhopheng sa rona sa lefatshe lotlhe.