Head of Facilities Management

HEAD OF FACILITIES MANAGEMENT (FM)

Oakhill (Children) Secure Training Centre (STC), Milton Keynes, MK5 6AJ

G4S Care and Rehabilitation Services

Salary: £56,834.00 per annum, Full-Time (40 hours per week)

G4S Oakhill Secure Training Centre (STC) cares for children aged 12 to 18 years old who have been remanded or sentenced to periods of detention.  The children in our care can be vulnerable and challenging, with a wide range of complex social and emotional needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for children to develop their life skills and address their previous behaviours.  We aim to support change and learning.

We strive to help every child feel safe, giving them an opportunity to heal from trauma and feel supported in developing a more positive identity.  We ensure our children have equal access and opportunity for change and are celebrated for their strengths.  We want the children in our care to leave better equipped for life emotionally, mentally, physically, and socially.  Our hope is that they will go on to make decisions and life choices that will lead to increasingly positive and productive lives.  We aim to support the constructive resettlement and transition of our children, whether returning to the community or moving to other custodial settings.  We are committed to working in partnership with them and their families, significant others and wider community organisations, to develop a quality regime at the centre.

About the Role

Oakhill STC is a dynamic, complex, and demanding environment. The successful candidate must be resilient, innovative, passionate, and work collaboratively, aligning with the Director's vision of establishing Oakhill as a centre of excellence through embedded best practices within a unified Leadership Team.

As Head of FM, you will be responsible for the delivery and management of all FM service delivery at Oakhill STC.  Responsible for meeting all statutory, mandatory and maintenance requirements in line with the Authority established baselines and contractual obligations within the approved financial parameters.

Reporting to the Centre Director, you will also be responsible for the recruitment, training and ongoing support to the onsite FM team; compliance with extant legislation regarding Health and Safety at Work.

We are looking for a leader who fosters transparency and collaborative working, promoting openness, trust, and inclusion.

Some of the key responsibilities of this role are:

• Operational delivery of all Property and Facilities Management Services, ensuring that the services are delivered in accordance with all contractual obligations, standards & legislation, company policies and procedures.
• Management of risks identified within the contract and associated performance standards and specifications, including where appropriate, whole life costs.
• Management of the lifecycle process.  Responsible for the life cycle model; including liaison with stakeholders to identify capital equipment replacement in order to minimise both operational and commercial risks.
• Management of the defects process.
• Company Representative at Client Liaison Meetings.
• Develop and maintain effective communication and good working relationships with all stakeholder parties and resolution of all issues arising where the risks reside with G4S.
• Identify account development and/or improvement opportunities where achievable, whilst minimising risks to contract financial performance.
• Induct, coach, support and motivate employees in order to develop and improve their performance in order to meet customer, commercial and contractual requirements. To ensure commitment to inclusivity and the maintenance of appropriate behaviour and conduct in line with Group Minimum Standards.
• Develop and manage the budget/forecast for own area of responsibility, ensuring that identified financial targets are achieved whilst meeting all contractual/commercial requirements, ensuring that company assets are successfully maintained according to schedules throughout the whole life of the contract.
• Successful delivery of all contracted services to the required standards as set out in the contract, providing a single point of contract management responsibility.
• Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment by compliance with Health and Safety Legislation, Client and G4S internal H&S and compliance procedures
• Oversee processes for monitoring hours required and work undertaken to ensure that specifications are met and staff are appropriately rewarded in line with budget targets.
• Monitor subcontracted services ensuring they meet contractual and statutory requirements.
• Support Sustainability objectives within budget constraints.
• Management of people issues (with support from HR representatives) including recruitment, employee relations, staff development, and absence management.
• Responsible for FM matters at trading reviews including the provision of monthly reports on performance and spend to ensure full oversight of compliance against baselines are delivered within budgetary guidelines.

About You

As a requirement of the role, you must be able to demonstrate that you have the following professional qualifications/experience:

• Experienced in building services maintenance
• Hold, or attain, an appropriate FM/Engineering qualification
• A Health & Safety qualification – IOSH/NEBOSH
• Working knowledge of H&S legislation and management in the application of FM Services
• Experience of in-house and outsourced estates management service delivery, ensuring compliance.
• Experience of managing complex FM contracts

To excel in this role, you must be a dynamic and engaging individual with significant experience in a similar position, possessing strong knowledge and understanding of current legislation.

We are seeking a highly motivated and determined leader who leads by example, demonstrating resilience, confidence, a tenacious can-do attitude, and the ability to navigate complexity as part of a busy and fast-paced senior management team.

Benefits

• 5 weeks annual leave plus bank holiday
• Flexible holiday scheme
• Contribution company pension
• Life Assurance Scheme
• Training programmes and study support
• Employee discount scheme
• Employee Assistance Programme

Diversity, equity and inclusion is an important part of G4S Care and Rehabilitation Services and we actively encourage applications from a diverse range of backgrounds.

This role is subject to a checkable history and the strict vetting standards set by G4S and the Youth Custody Services and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history as part of the security screening process for this role.

It is every employee’s responsibility to promote and safeguard the welfare of the children in our care; as such all employees are required to hold a current Enhanced DBS (Disclosure and Barring Scheme) Certificate.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.