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Ambulance Care Assistant

Ambulance Care Assistant

Gillingham, United Kingdom of Great Britain and Northern Ireland

ID ya Tiro : 11555
Mofuta wa tiriso : Patient Transport Services
Lefelo : Gillingham, United Kingdom of Great Britain and Northern Ireland
Letsatsi le e phatlaladitsweng : 11/09/2026
Letsatsi la go tswala : 12/08/2026

AMBULANCE CARE ASSISTANT (DRIVER) – G4S PATIENT TRANSPORT SERVICES

Gillingham, Kent

Shifts: 4 On - 4 Off, 7.15pm to 8.00am, with occasional Thursday Off on a rota.

Salary: £13.45 per hour


Excellent Company benefits include:

  • Company pension scheme with employer contributions

  • Free Uniform

  • Free On-site Parking

  • G4S Life Assurance Scheme

  • Employee Assistance Programme (Confidential Counselling Services, 24/7 support specialising in health and medical)

  • Subsidised Healthcare Plan

  • Charity work- Match-it and Payroll Giving

  • Access to a "Blue Light" Card and associated discounts

  • Access to G4S Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market leading retailers in electronics, weekly groceries, outlets, restaurants, mobile phone contracts and fashion.

  • Refer a Friend Scheme

  • Progression, training and development opportunities.

Are you a caring and compassionate person looking to better use your skills to help people? Don't have experience? Don't worry, you have life skills and that's what we're looking for!

Our dedicated training team will guide you through our 15 day comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us.


About Us

G4S Patient Transport Services (PTS) is one of the UK's largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year.

With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport.


About the Role

The Ambulance Care Assistant (ACA) will play an important role in helping people receive the care they need.

As an ACA with G4S Patient Transport Services, you'll be transporting elderly, sick and vulnerable patients to their medical appointments and between healthcare facilities, whilst showing compassion in times of vulnerability. Together we'll work together to ensure every journey we make supports our community, the NHS, and our patients.

Such responsibility requires empathy and compassion. These are skills you'll build upon during our initial training and development programme, alongside constant guidance from our expert support team. We'll give you all the tools to build a meaningful career with us.

This is an important role, providing excellent care and ensuring safety and patient welfare. A role where you'll receive all the training you need to feel prepared in any situation that may arise.


Some of the key responsibilities will involve:

  • Transporting patients with diverse mobility and health needs to and from medical facilities.

  • Assisting and handling ambulatory or wheelchair-bound patients using specialized equipment (such as carry chairs, stretchers, and bed transfers).

  • Monitoring patient safety, welfare, comfort, and reassurance throughout transit, including assistance at their homes.

  • Maintaining vehicle and equipment hygiene.

  • Coordinating with the central control team for timely pickups and drop-offs.

  • Conducting patient and vehicle risk assessments alongside necessary documentation.


About you

You must hold a full UK Manual Driving Licence and have at least 2 years driving experience.

It is imperative that you consider yourself to be effective and resilient under pressure, have the ability to work effectively as part of a team and have strong communication and interpersonal skills.

The ideal candidate will demonstrate a sympathetic, respectful and caring attitude towards patients and have the flexibility and adaptability in accordance with the needs of the service.

We are looking for strong people skills with the ability to be resilient, confident with a tenacious can-do attitude. A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Team.


More about usDiversity, Equality and Inclusion is an important part of G4S Patient Transport Services.

We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Please note that these vacancies are subject to a checkable history and the strict vetting standards set by G4S and an Enhanced DBS check which is funded by G4S.

We also have a strict standard to achieve on the full 15 day training programme. Our training team will do everything to support you achieving this standard.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.



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