Security Officer - London Stadium (LS185), East London

SIA licenced Door Supervisor - LS185

Pay: £13.85 Per Hour

Hours: Rotating shift pattern, 4 on 4 off days and nights, 12 hours shifts. 

G4S are currently looking to recruit a number of Full Time, Permanent SIA Door Supervisor Security Officers, to join our team currently working at one of our prestigious customer sites in East London, which is a key location for G4S Events.

This position is based on internal and external areas and as such you are expected to be able to work in all different weather conditions.

Responsible to: Supervisors & Security Team Manager

External relationships: LS185 Management, Suppliers, Contractors, Venues and members of the public. 

Internal relationships: Supervisors, Ground security staff, Security Team Manager & Senior Contracts Manager.

Job overview

The post-holder will be part of a team who will be responsible for:

• The professional reception of guests, security of assets within the surroundings of LS185, and ensuring the highest standard of service at all times. 

• providing clear communication and operational professionalism in the fields of incident management and response within a large public venue. 

• The ‘live’ Operation of the Security team that manages the essential functions of; 

• Liaison and assistance of visitors to the LS185 (Customer Service).

• Incident control and Response across all common, public and venue areas of the LS185

• Health, safety & welfare of all on the LS185 site.

• Incidents that affect LS185 Operations.

• LS185 buildings and public space security and safety.

• Reporting and monitoring incidents within the LS185 footprint.

• Maintaining contact with the Security Control Room.

• Crowd Management and providing solutions..

• Access control duties

• To carry out patrol duties on vehicular, foot or other means available over wide areas.

• Ensure all duties are carried out correctly.

• Ensure all incidents are logged and managed effectively through to completion.

Main duties; 

• Ensure all life safety equipment and any other equipment used by the Security Team is in working order and ready to be used when required.

• Complete weekly and monthly audits.

• Ensure a smart and professional image is displayed at all times.

• Assisting the general public and those that visit the LS185 with any queries, problems or issues.

• Ensure enforcement with venue rules.

• Engaging and managing contractor access to the LS185.

• Ensure standards of dress, safety and presentation are maintained within the LS185 at all times

• Show and initiate initiative where possible.

• To adapt to any incident within the LS185 in a professional manner and manage it accordingly

• Provide a visual deterrent to criminality, gang activity and anti-social behaviour.

• Incident response.

• Must be able to read, understand and follow all site related processes and procedures as laid down in Assignment Instructions, Post Instructions and any other form of communication that relates to an instruction.

• Any other reasonable request from the Management team.

Skills & Knowledge

• Relevant industry experience while not essential is preferred, although it is expected that the candidate will be able to demonstrate an understanding of the unique features of the industry including licensing, events, public space and corporate environments.

• Ability to contribute toward a team’s operation or can work on their own initiative.

• Excellent customer service skills.

• Able to communicate effectively and clearly.

• Must be fluent in the use of English language, written verbal and reading.

• Capable of resolving issues.

• A decisive and assertive decision maker who can interpret situations to proceed with a prioritised action plan that achieves the results required.

• Excellent report-writing skills with attention to detail.

• Excellent organisational and time management skills. 

• A positive attitude to dealing with people and taking on challenges. 

• An understanding of large mass participation events would be an advantage.

• Valid SIA DS Licence - Mandatory

• Valid SIA CCTV Licence is desirable.

Benefits:

• 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
• Workplace pension scheme
• Overtime available, if desired
• Financial support for SIA Licence renewal.
• Free access to WeCare Healthcare Scheme - 24 hour access to medical, financial and well-being services
• Eye care vouchers
• Employee Perks at Work Discount Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.
• Progression, training & development opportunities
• Free uniform provided

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors