Client Service Consultant

PRINCIPLE ACCOUNTABILITIES

Sales and Operations Administrative Support

Coordinate meetings, manage daily schedules, and assist with sales and operations management.

Sign new client contracts and engage prospective customers to assess their needs and interest in the company’s offerings.

Conduct and present sales pitches tailored to showcase the company’s comprehensive 360-degree solutions.

Handle face-to-face sales, manage records, and provide weekly sales reports to the Operations Director.

Primarily responsible for non-complex, quick-close sales.

Monitor competitors, achieve sales targets, and maintain strong relationships with top 20 clients while identifying expansion opportunities.

Report progress and opportunities to the Operations Director, familiarizing with Salesforce for management reviews.

Assist with daily administrative tasks, customer/supplier interactions, marketing events, and planning.

Collaborate across departments to ensure smooth sales and operational processes.

Maintain accurate sales and operations records.

Quotation and Tender Document Preparation

Compile accurate and timely quotations and tender documents, ensuring submission meets deadlines.

Create presentations and marketing materials as needed.

Work with various departments to compile tender documents, and assist in processing deals and contracts.

Qualifications and Experience

Grade 12 or equivalent, with a tertiary qualification in Sales or Office Administration preferred.

Minimum of 3 years in a Sales Operational role.

Valid driver’s license

Must have a valid Police Code of Conduct no endorsements obtained during the last 6 months.

Required Skills and Knowledge

Strong negotiation and sales skills.

Prioritization and customer relationship management abilities.

Professional conduct, sound communication (written and verbal).

Proficiency in English and Afrikaans (a third language is advantageous).

MS Office and Google Sheets expertise.