Foreign National Offender Administration Officer

FOREIGN NATIONAL OFFENDER ADMINISTRATION OFFICER

HMP FIVE WELLS, WELLINGBOROUGH

£36,000 per annum, Full Time, Fixed Term until 31st March 2027 (to be reviewed)

Join the Future of Rehabilitation

HMP Five Wells is the UK’s premier purpose-built resettlement prison. We provide a modern, community-focused environment where prisoners are empowered to change their lives through education, industry, and wellbeing initiatives. We recognize talent and inspire new mindsets.

The Role: Make a Real Impact

As a Foreign National Officer (FNO), you will be the primary advocate and administrative specialist for foreign national offenders. You will bridge the gap between our residents and the Home Office, ensuring fair treatment and timely case progression during their custodial journey.

Key Responsibilities:

• Act as the central contact for FNOs, Home Office Immigration Teams, and IPT.
• Collaborate with OMU, Equalities, and external charities to share best practices.
• Promote staff awareness regarding FNO resources and translation services.
• Support new arrivals with language barriers and immigration status awareness.
• Lead FNO Forums and attend critical ACCT reviews.
• Identify candidates for voluntary departure and highlight vulnerabilities.
• Facilitate immigration surgeries and serve legal paperwork promptly.
• Collate cohort data and manage accuracy checks on P-NOMIS (Nationality, language, status).

About You

We are looking for a highly motivated, resilient, confident, and tenacious individual with a "can-do" attitude. The ideal candidate will possess the ability to work independently and as part of a busy, fast-paced team.

You must be able to demonstrate the ability to meet tight deadlines, maintain strict confidentiality, prioritise your workload effectively, and maintain high levels of accuracy, challenging where necessary.

Excellent written and verbal communication skills are essential, alongside a proactive approach and strong initiative.

Flexibility and adaptability are key to dealing with ever-changing scenarios. You must be able to work well under pressure and thrive in a constantly evolving work environment.

Strong IT skills are required, including proficiency in Google Workspace (Google Docs, Word, Excel, and PowerPoint).

More about us

Diversity, Equality and Inclusion is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process

For more information on HMP Five Wells please visit, https://hmpfivewells.co.uk/

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and His Majesty’s Prison and Probation Service and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.