Network Operations Centre Operator
Ingleburn, Aostralia
What G4S can offer you
- A great roster: 12-hour shifts on a 24/7 roster, with 2-3 shifts on followed by 2-3 shifts off
- Work in a supportive team: we've got 10 NOC Operators & 3 NOC Supervisors
- Lots of time off: 5 weeks of annual leave provided
- Job purpose: Play an active role in road safety across NSW
About the role and team
The Mobile Speed Camera Program is recruiting a Network Operations Centre Operator to join our team of Operators and Supervisors in Ingleburn, reporting to our Operations Manager.
This position is primarily phone-based supporting our Mobile Speed Camera Operators sessions and wellbeing: you'll contact them when they start or end shifts, encounter technical difficulties, or face any issues with members of the public. In addition to the phone duties, you'll also handle administrative tasks such as documenting shift information in spreadsheets. The volume of calls can vary greatly, ranging from 50 to 100 calls to our Operations Centre per day.
About the roster
The roster is a bit different to your typical 9-5, meaning more days off! You'll work 12-hour shifts on a 24/7 rotating roster, including days, nights and weekends. This is typically 2-3 shifts on followed by 2-3 shifts off, doing 2 weeks of days then then 2 weeks of nights.
What we're looking for
- Experience in a call centre or working in a similar environment
- Able to work across a 24 x 7 schedule
- Strong communication skills and a professional phone manner
- Computer-literate, and open to learning new systems
The recruitment process
G4S runs a staged recruitment process that includes:
- Applying online with a CV
- Shortlisted applicants will have a quick 10-minute phone call with our Talent Advisor - to learn more about the role
- A face-to-face interview in Ingleburn - to meet the team and experience the work environment
- Background checks, including a National Police Check.
About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.
For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.
Votoaty mifandraika
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Jereo ny asa G4S any EoropaMitadiava asa mahaliana ao amin'ny G4S any Eropa. Mitadiava fanokafana asa, manangana fanairana ary mangataha dieny izao mba hanatevin-daharana mpitarika manerantany amin'ny fiarovana.
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Trandrao ny tolotr'asa ao amin'ny G4S Azia Afovoany AtsinananaMitadiava asa mahaliana ao amin'ny G4S any Azia Afovoany Atsinanana. Mitadiava fanokafana asa, manangana fanairana ary mangataha dieny izao mba hanatevin-daharana mpitarika manerantany amin'ny fiarovana.
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Serivisy fiarovana ao amin'ny G4SJereo ireo andraikitra mavitrika momba ny Fitantanana Loza ao amin’ny G4S. Midira ao amin’ny ekipanay manampahaizana mba hanavao ny asa fiarovana miaraka amin'ny vahaolana fiarovana mitarika sy mandroso eo amin’ny sehatra misy azy.
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Vahaolana ara-bola ao amin'ny G4SDiniho ireo andraikitra mahaliana ao amin’ny Cash Solutions ao G4S. Midira ao amin’ny ekipanay tia fanavaozana ary ampandrosoy ny asanao amin’ny fitantanana sy fiarovana
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Serivisy fikarakarana sy fanarenana ao amin'ny G4STadiavo ny andraikitra mahasoa amin’ny Fikarakarana sy Fanarenana ao amin’ny G4S. Midira ao amin’ny ekipanay hanamafy ny fiarovana ny fiaraha-monina ary hanavao ny vahaolana amin’ny fikarakarana sosialy sy ny rariny.
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Fitantanana ny fitaovana ao amin'ny G4SJereo ireo asa ambony indrindra momba ny Fitantanana ao amin’ny G4S. Midira ao amin’ny ekipanay tia fanavaozana ary tariho ny fahamendrehana amin’ny asa azo antoka sy mahomby.
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Andraikitry ny miasa sy miasa ao amin'ny G4SJereo ireo karazana andraikitra sy fahafaha-manao isan-karazany ao amin'ny G4S, manomboka amin'ny IT, Fitantanana ary HR ka hatramin'ny Fitantanana Tetikasa, Fitantanam-bola ary serivisy ho an'ny mpanjifa.
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Tombontsoa ho an'ny mpiasa ao amin'ny G4SFantaro ny tombontsoa atolotray, manomboka amin'ny fampandrosoana matihanina ka hatramin'ny fahasalamana sy fiainana tsara. Ao amin'ny G4S, tianay ny olonay mba hiroborobo sy hanatratra ny fahaiza-manao tanteraka.
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Trandrao ny tolotr'asa ao amin'ny G4S AfrikaMitadiava asa mahaliana ao amin'ny G4S any Afrika. Mitadiava fanokafana asa, manangana fanairana ary mangataha dieny izao mba hanatevin-daharana mpitarika manerantany amin'ny fiarovana.
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Trandrao ny tolotr'asa ao amin'ny G4S Amerika LatinaMitadiava asa mahaliana ao amin'ny G4S any Amerika Latina. Mitadiava fanokafana asa, manangana fanairana ary mangataha dieny izao mba hanatevin-daharana mpitarika manerantany amin'ny fiarovana.
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Trandrao ny tolotr'asa ao UK sy IrlandyMitadiava asa mahaliana ao amin'ny G4S any UK & Irlandy. Mitadiava fanokafana asa, manangana fanairana ary mangataha dieny izao mba hanatevin-daharana mpitarika manerantany amin'ny fiarovana.
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Fahasalamana sy fiarovana ao amin'ny G4SNy fiarovana sy ny fahasalaman'ny mpiara-miasa aminay dia soatoavina fototra ao amin'ny G4S. Ny fametrahana ny fenitra avo indrindra momba ny fiarovana manerana ny oriansanay dia miaro ny mpiara-miasa aminay.
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Fianarana sy Fampandrosoana Asa ao amin'ny G4SAo amin'ny G4S izahay dia miezaka ny hampiroborobo ny kolontsain'ny fampandrosoana mitohy ary mamporisika ny olona amin'ny ambaratonga rehetra hampitombo ny fahaizany sy hanatratra ny fahafaha-manao tanteraka.
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Torohevitra fandraisana mpiasa sy FAQ amin'ny "entretien"Ireo karazana torohevitra hanampy sy fanontaniana mety matetika mipetraka rehefa ''entretien"
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Kolontsaina sy fandraisana ao amin'ny G4SNy fanoloran-tena amin’ny kolontsaina mampiray antsika no mitarika ny fahombiazantsika – manatsara ny fampandrosoana ny asa, miaro ny fiaraha-monina, ary mamorona vahaolana vaovao miaraka amin’ny ekipanay manerantany.