Call Centre Consultant

What G4S can offer you

• Ad hoc casual role | $37.79 (base) + Super + penalties + Uniform
• 24/7 fixed rotating roster with 12-hour shifts | Mix of days & nights (6AM - 6PM & 6AM - 6PM)
• A new site with extensive green space, outdoor amenities & free car parking.

The role and team

Join our security team for our healthcare client's state of the art manufacturing facility based in Clayton. This role will be part of a customer-focused team, reporting into our Supervisor team. The role is varied, with duties ranging from patrols to concierge, looking for Officers who have excellent communication and interpersonal skills. In this role you will:

• Ensure all employees, visitors and contractors have the correct access credentials and manage their access into the site by maintaining access logs.
• Patrol the facilities and report any issues or safety related matters to the Security Control Centre (SCC).
• Support any emergency response as per the standard operating procedures and as directed by the SCC.
• Assist with all incident reporting with the Site Manager, Supervisors and the SCC.
• Conduct monthly temporary badge card audits to ensure access compliance.

What we're looking for

• Holder of a current Victorian Security Licence
• Completed a Certificate II or III in Security Operations
• Current First Aid & CPR qualifications, or willing to obtain this prior to employment

The recruitment process

• Apply online with your CV, and answer our brief screening questions.
• Shortlisted candidates will receive a phone call from our Talent Advisor, where you'll learn more about the role.
• The next step is an in-person interview with two members of our team.
• Successful candidates will move into compliance where we will conduct a medical & police check.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.