Resettlement and Reintegration Manager - Mount Gambier Prison

Join G4S at Mount Gambier Prison, SA, in a pivotal rehabilitation leadership role.

What G4S can offer you

• Community Impact: Deliver a holistic, wrap-around approach to offender management, empowering individuals to rebuild their lives and directly contributing to safer South Australian communities.
• Strategic Engagement with DCS: Work in close partnership with the Department for Correctional Services (DCS) and external stakeholders to align rehabilitation, sentence planning, and education within the broader state justice frameworks.
• Seamless Relocation: To facilitate a seamless transition to the Mount Gambier and Limestone Coast region, G4S provides a relocation financial package of up to $5,000 to the successful candidate.
• Executive Influence & Autonomy: Operating as an essential member of the Senior Management Team and reporting directly to the Deputy General Manager, you will hold significant strategic influence over rehabilitation programs, operational processes, and service delivery models.

About the role and team G4S Australia invites applications from experienced operational and human services leaders for the position of Resettlement and Reintegration Manager at Mount Gambier Prison. This permanent, full-time onsite position offers an exceptional opportunity to oversee a holistic range of services, lead a diverse multidisciplinary team of over 30 specialists, and strategically drive initiatives that reduce recidivism within a complex correctional environment.

As the Resettlement and Reintegration Manager, you will oversee programs developed and delivered by G4S staff, externally contracted providers (including TAFE and training partners), community partners, and DCS teams. Your portfolio spans offender intervention support, AOD programs, education, personal development, cultural and First Nations initiatives, prisoner employment, and the management of special caseloads and sentence plans for complex offenders.

This position sits as a key member of the Senior Management Team, offering opportunities to contribute to the strategic direction and operational leadership of the facility, including participating in the Duty Manager roster (1 week every 5 weeks).

Key responsibilities includes:

• Program & Governance Management: Oversee the development, resourcing, and delivery of core educational, wellbeing, and therapeutic programs, implementing robust governance frameworks and ensuring all contract specifications are strictly met.
• Active People Management: Lead, mentor, and empower a multidisciplinary team of 30+ staff—including Psychologists, Case Management Coordinators, Social Workers, Education Coordinators, and Recreation Officers—fostering a culture of safety, teamwork, and high performance.
• Stakeholder Collaboration: Build and maintain strong collaborative relationships with TAFE, training partners, external service providers, SAPOL, and crucial Department for Correctional Services (DCS) stakeholders.
• Sentence Planning & Case Management: Ensure sentence planning obligations and case management reviews are conducted at required intervals, with direct oversight of complex cases and serious offenders.
• Cultural & Community Engagement: Promote First Nations, cultural, and religious portfolios, supporting partnership programs such as The Torch and facilitating prisoner participation in service development.
• Budgetary & Operational Control: Manage allocated program budgets effectively, optimize scheduling/rostering, and drive process improvements and cost efficiencies across your portfolios.

What we're looking for: To execute this role successfully, candidates must possess a strong, resilient nature paired with proven leadership capabilities in complex human services or secure environments. Requirements include:

• Demonstrated ability to manage, mentor, and lead multidisciplinary teams and navigate strong, complex characters.
• Strong interpersonal and stakeholder management skills, with experience managing external service providers and government bodies.
• A firm understanding of risk assessment, mitigation management, and sentence planning when working with complex individuals.
• A caring, non-judgmental approach focused on helping individuals succeed regardless of personal beliefs.

The recruitment process

• Online Application: Submit your CV via the G4S website.
• Phone Screening: A 20-minute phone call with our Talent Team to discuss the role and learn a little more about you.
• Interview: An onsite or online interview with two members of the team.
• Site Tour: A tour of the prison and health clinic.
• Background Checks: National police check, reference checks, and a prison clearance application.

About Mount Gambier Prison

G4S has operated Mount Gambier Prison (MGP) end-to-end since 1995, as a low to medium security campus style prison. Providing various work and education programs to mainly male prisoners, our aim is to rehabilitate offenders and reduce re-offending. Accommodating 712 prisoners, our team at Mount Gambier Prison delivers safety, security, and respect for all prisoners in custody.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.