Account Manager

Allied Universal currently have an opportunity to join their team as a Security Account Manager, working at a corporate site in London!

In this role, you will be expected to manage, monitor and mentor, but personally exemplify the high standards of presentation, excellent knowledge of security and maintaining first-rate customer service skills at all times. 

You will also be the spearhead of the Security team, as you will be the first point of contact for the client and stakeholders, and all the Security team. With responsibility for all client locations in the UK, you will need to ensure that all of your staff are both welcoming and representative of the 'five-star' feel of the premises and our client that we are representing. 

Your role is effectively dual-natured in that you are expected to deliver day-to-day operations (encompassing staffing, Compliance, H&S, Reporting, physical security, etc.), and be looking to the future through developing a contract strategy that informs (and is informed by) our client’s Risk Management process, encourages innovation, and ultimately delivers a proactive service for each location that meets the expectations laid out in our Contract Development plan.

To be successful as the Security Account Manager you will need to operate in a “strategic” space, delegating and assigning “tactical” tasks to Site Managers and Supervisors. You will need to engage with our client and stakeholders as a matter of routine and become a trusted advisor.

The role offers the following:

- £70,000 to £75,000 per annum.
- 45 hours per week.
- Monday to Friday
- Expectation of out of hour meetings/calls to cater for international time zones

This role will require you to be on site 5 days per week.

Your Time at Work

- Based in Central London, onsite 5 days a week to directly support the teams with training, oversight, and day-to-day operations.
- Reporting to the Global Security Portfolio Manager the Account Manager will work closely with Anthropic clients and functional groups to help deliver cost-effective, pro-active security programs and services across London and Dublin.
- Occasional travel between London and Dublin (minimum quarterly).
- Attend weekly operational meetings/ calls, with some out of hours (due to international time zones)
- This will encompass physical security, investigations, risk assessments, contingency planning and crisis management response.
- The Account Manager leads security-related communications and promotes security  awareness.
- Leads tactical and operational security delivery for various security programs, personnel and  resources in London and Dublin.
- Provides guidance and interpretation about security standards, practices and programs to support regional business and security initiatives.
- Manages budget, oversee payroll, invoicing, recruitment and scheduling details related to assigned contract staff in the region.
- Delivers tailored training and audit programs to facilitate consistent quality program delivery.
- Oversees provision of investigations within the region or elsewhere as requested by Security Field Operations Management.
- Assesses security exposures and implements programs to address them, influencing  stakeholders and clients as required.
- Maintain liaison with government, industry, and intelligence professionals.
- Responds to security emergencies.

Our Perfect Worker

- 5+ years security Management experience.
- Must include corporate experience preferably in the high technology sector.
- Be technology literate to include proficient in, or ability to learn systems including microsoft and utilizing AI.
- Be willing to travel in support of business assignments.
- Ability to identify complex security issues and customize, implement/execute innovative  processes and solutions.
- Demonstrated ability to perform under pressure in complex situations.
- Excellent interpersonal and communications skills, including presentation, reporting and  consulting.
- Excellent conceptual and critical thinking skills and sound judgment, with strategic orientation  and ability to perform tactically, as required.
- Able to conduct thorough briefings for large and small groups.

Key Information and Benefits

- £70,000 to £75,000 per annum 
- 25 days annual leave, plus 8 days bank holiday.
- Workplace Pension Scheme
- Life Assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Scheme
- Progression, training and development opportunities
- Refer a friend scheme
- Free uniform provided

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